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December 2023 by M C
My bank of choice......great experiences using Cornerstone Bank. Long time member.
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October 2022 by Jessica Ann
Awful customer service. We ended up moving to TD bank. My husband is from Arkansas and we went there with $5,000 in cash and blind optimism to open our first ever joint bank account together. Nope! They denied us a bank account with both our names on it because he didn’t have a local ID? Despite that terrible illogical reason we opened it under just my name only to add him later on. They treated him like a criminal! Once he showed proof of residence with a utility bill they “allowed him on the account”. After a couple years of rude service, an extremely outdated ATM and 100 eye rolls from bank tellers we took our business to another bank in Sturbridge we love!
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September 2022 by Jessica Finch
Awful customer service. We ended up moving to TD bank. My husband is from Arkansas and we went there with $5,000 in cash and blind optimism to open our first ever joint bank account together. Nope! They denied us a bank account with both our names on it because he didn’t have a local ID? Despite that terrible illogical reason we opened it under just my name only to add him later on. They treated him like a criminal! Once he showed proof of residence with a utility bill they “allowed him on the account”. After a couple years of rude service, an extremely outdated ATM and 100 eye rolls from bank tellers we took our business to another bank in Sturbridge we love!
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August 2022 by L A
So rude, especially Kate Bolt.
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December 2021 by L Allen
So rude, especially Kate Bolt.
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November 2021 by Dave King Yaker
LOVE ALICIA SHE IS THE BEST ROYAL OAK MICHIGAN
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June 2021 by Henry Simunis
After the bank did a hard credit check without permission from me and my wife spoke with the Sr VP of Banking asking if we still wanted to do a mortgage? Are you kidding me?!? Kate Bolte was unprofessional is an understatement, would you like to listen to the voicemail?
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June 2021 by Donna Simonis
Absolutely pissed off at the loan agent who has NO knowledge and ran our credit without approval! Also had no answers for the questions we asked! Thanks now you did a hard credit!!! We are closing all accounts and stopping direct deposit. Thanks for hitting our credit we work very hard for our score! Kate Bolte has little if any knowledge on mortgages.
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August 2020 by Yaritza Maldonado
I just went in today for a loan and the most helpful employee named Nada Kanaan helped me. I really liked that she was very friendly and a people person. She guided me through the steps of the loan, documents needed and also answer my questions In regards to other products and services from the bank, she was very Knowledgeable. Really great customer service and patience when it comes to customers with many questions and doubts. I give this bank and Nada's customer service a FIVE STAR rating.
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January 2020 by Barbara Anderson
Every one is so nice.
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December 2019 by Leo Gaboury
Came in at 4:01 nope we are closed! So much for customers.
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October 2019 by Pam Crawford
Love the friendly service. Easy to work with. One of the few banks that will lend for spec building. Completely understand the needs of the small business professional. My three favorite people at the bank is
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October 2019 by Brian Fenlon
I use Cornerstone Bank for my business accounts. The customer service is great and I love the phone app. 90% of our company checks get deposited through the app.
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October 2019 by Brittany Wong
Have been using Cornerstone Bank for several months and customer service has been great. They offer mobile deposit, great online banking and recently even rolled out faceid for mobile login.
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April 2019 by Jessica Bonin
Apparently you can close an account without the 2nd person being there but you cannot remove them from the account. Had my account 11 years and now I'm forced to close it because my mother is a deadbeat and I cannot get her to the bank. Mind you no notice of my money being taken from me.
