Boston Nails provides manicures and pedicures, with many customers reporting a great job and friendly, nice people. Experiences vary, with some finding the service amazing and fabulous, while others feel it is average or below average. The gel manicures are noted to last longer and look great. Cleanliness receives mixed feedback; some state the place is always clean, but others question it, suggesting the establishment could use a good deep cleaning. The overall results often turn out nice, leading many customers to return.