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November 2024 by Porschia Mojica
I would NEVER recommend this place. After unfortunately being in a bad accident, the Stoughton Police Dept. dispatched Tom’s Auto Body to the scene to remove my vehicle and while in the hospital my husband went in to retrieve my belongings and was told he needed to sign something in order to access the vehicle so he did (This document was blank by the way). About 2 weeks later I get a call from an Investigator through my insurance asking me to verify the items listed and whether or not these itemized events actually occurred.. they did not. Again, the listed items were a surprise to me as they were not listed when my husband was asked to sign to access my vehicle. & of course they were charging us for things that did not even occur. One of those charges being to remove & dispose of my license plates that we completely forgot to take. Here we are 10 months later & I get a FL toll bill showing my plates on a random vehicle just cruising the streets!!! This company is clearly scamming people & it is not right! The police wouldn’t allow me to file a Police Report unfortunately as I did cancel the plates but somebody will hear what these people are doing! Reporting you all to the MA Insurance Fraud Bureau and National Insurance Crime Bureau because this is not okay!
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August 2024 by Michael Colon
Female that deals. With customers is very rude no people skills makes her own rules and quick to create a argument if you ask to brake down her prices.the owner should fire her they are going to loose alot of business with her customers service skills. It was a pleasure to dew business with the other employees that work there 5 ?
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June 2024 by Gucci Mane
They charge 250 off rip
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February 2024 by Susan Polillio
This place is THE WORST! I had a small mark on my bumper due to being rear ended. I went to toms to have them fix my bumper. I brought it there I kept calling to to see the update on my car and every time I called they said oh no one is here to speak to you about that. Then I called again and they said it was being worked on (mind you a minor bumper repair.) Then 4 weeks go by never heard anything tried to call multiple times kept being hung up on. Then finally the other day I speak with the owner Tom he tells me there’s an issue with my insurance company not paying them . Mind you I got two notifications from my insurance company that he was paid $2900. He called multiple time to say he didn’t get it. (He never called and told me this he lied saying my car was being worked on) so then I call the other day after my car being there for over a month. He gives me a fake number to call and he says it’s the “agent” that isn’t answering. So I call my insurance company with him on the phone and my insurance said we have issued multiple checks and e checks and he says that he didn’t get them. He also lies and says that he is not familiar with getting e checks and the insurance company said that he is most definitely familiar bwith this process because he does it all the time. He was trying to get paid twice. He was ignorant rude and a liar and a thief .He wouldn’t release my car even tho he got paid. My insurance sent another e check and he couldn’t lie and say he didn’t get it because my isnurance company went over his email multiple times to make sure it was correct. Tom sounds like he is on something I would not trust him to work on your car. He is a scammer and tried to steal from insurance companies. He. Said once he gets the check from my insurance I can have my car. Well he gets the check i go and get it and now he says I owe 145 dollars for what I dnt get it he says ur not getting your car unless I get more money. So I write a check and I go to my car and it doesn’t start. Mind you he drove it out front just 25 min ago for me to grab it. I believe he did soemthing to my car and I am having it checked out. My car is brand new nothing wrong with it. DO NOTBRING YOUR CAR HERE HE IS A SCAM AND DEFINETELY SOUNDSHEAVILY SEDATED AND APEAKS TO WOMAN LIKE TRASH. HES A PATHOLOGICAL LIAR AND DID DAMAGE TO MY CAR and I will have it checked out today. I have all the proof and phone recordings ofHow he spoke to me. And how he lied and said all he needed was the check from isnruacne company and now all of a sudden the wants more money. He’s a scum bag!!!! I suggest he gets audited it and I will make sure that happens!
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January 2024 by Paul Robbins
Expertise Work Perfect Color Matching You'd Never Know There Was Any Damage.
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January 2024 by FerrariKid
Expertise Work Perfect Color Matching You'd Never Know There Was Any Damage.
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January 2024 by Maria Reis
Best shop in town to get your car fixed.
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November 2023 by Jose Cornielle
The Puerto Rico guy is super nice
5 stars
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November 2023 by Emily
Had an absolutely horrific experience here after a non consenting police tow following an accident in Sharon.
Following my accident, I had left some medication in my car, as well as an abundance of other items. Marian would not let me remove any of my personal items from the car, even after I pleaded the importance of the items. She told me that this was a rule set forth by insurance. Eventually after a process as painful as getting teeth pulled, Marian let me access my vehicle under the premise I would ONLY be allowed to remove my medication. In addition, they were requiring me to disclose what medication I was retrieving, which is a clear HIPAA violation. While my medication search came up unsuccessful (I later discovered I had grabbed it in a scramble after the accident before I went to the hospital), I had other personal items in the car for a new job that had sensitive information on it and, upon accessing my car and seeing them, I went to take them. Marian was adamant that I could only take medication, and anything else I could not take because it was “a rule set by the insurance companies”. Later, once an officer came to the scene, Marian told the officer that it was, instead, a rule the owner made up. She claimed this policy is due to them being “burned” in the past, by having vehicles abandoned.(In my circumstance, there has already been a tow from Tom’s established, so there was clear intent to have my car removed. As well, I have an abundance of personal items in my trunk, highlighting how valuable the car and its contents were to me). Anxious and confused, I was in hysterics, and Marian showed no empathy or remorse for me or my situation.
I am absolutely disgusted by the way this place functions, and the only positive interaction I had was with the person who first escorted me to my car and assisted me in searching for my medication. After looking at the reviews, I’m not surprised in the slightest of my experience. It seems shady practices are the norm here.
PAYMENT WARNING!!! They REQUIRE cash for all their tows—contenting or not—and do not even have an ATM on the premise. They do not allow two forms of payment. Considering the tows cost $100’s of dollars, which is not pocket money, you would hope that they would have an ATM on site. They quoted my tow at $700, then when asked by law enforcements why the charge was so high, they changed the story to it actually being $485, acting confused. Very shady behavior. My only guess is that it’s to avoid card fees. It is in very poor taste for a company that the town relies on for tows to not have easily accessible payment methods.
The default towing company for accidents in the area of Sharon/Stoughton/Brockton should be a friendly place, considering the victim of the accident has no say in a police tow. I cant advise everyone enough to listen to the reviews and steer clear.
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November 2023 by Mike Mee
More than a little bit shady, and you can tell as much from the sullen faces of the workers.
Eager to take advantage of the community, they were eager to take advantage of me when I found myself in a bad spot this holiday season.
I am just grateful I did not need that couple hundred extra dollars they tacked on, as badly as they apparently did.
A good way to act during the holidays.
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November 2023 by Tucker Olen
Do not go here. SCAM ALERT!
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November 2023 by Paul Thynne
Very helpful and friendly
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September 2023 by Ervin Vanegas
Unbelievable today this company tow my car and it was $150 dollars charged legally and he charged me $250 for 3 Miles of Towing is unbelievable I will never forget how these people Robbe people and they do the most horrible job in the world. I hope this place go bankruptcy since the owner don't care about people and only about money .Bad for him he will have to work as a miserable for the rest of he's life.
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July 2023 by Louise Sherman
Very fair. Easy to work with. Would recommend them to anyone.
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July 2023 by Joel Arroyo
This place is an absolute joke. They tried to charge me 371.00 dollars to get my car out and it wasn't even on the lot for 24 hours. They were charging me 50.00 dollars to put my plates back on and all these other fake fees. He then dropped it to 321.00 because I was putting my own plates back on. They didn't even want to show me the invoice before I paid. Man claiming to be Tom in the back wouldn't even come out to talk until the Stoughton police showed up, and they thought the charges was made up. Before they showed up he was screaming at one of his employees because he didn't want to get the police involved. He told me to take it up with the state because it was their charges.There was no storage fees listed no where in the building on the receipt of nothing even close to it. I know that after 24 hours they charge you but my car wasn't even on the lot for that long.But since he wanted me to tell the state that's what I did, I filed a complaint with the Better Business Bureau and the Attorney general. If Anybody been overcharged from this place should complain to both Agency's also. Like that we can start a paper trail so they can investigate what's going on.
