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April 2024 by Victor Gutierrez
Very friendly people. Thanks
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March 2024 by Kemleyne Dumoulin
The location is ghetto and the staff always seem combative. If you want good customer service and to be greeted nicely, don’t go the Central Street location in Stoughton, MA
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July 2023 by Chaya T.
I am sure staff are nice people but they are just overworked. They were complaining about not getting lunch break. How customers suppose to know when is your break. Make it seems like customers are bothering them and should not line up for prescriptions.
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July 2023 by Dennis S. W.
I spoke with Veronica over the phone to get my prescription transferred over to them on 7.11.23 and I just had to write this review about her. She is amazingly polite, cheerful, and went out of her way to make sure that I was satisfied with the service she was providing. CVS has a real winner working there and I hope they know it.
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April 2023 by Google user
Over weight Pharmacy clerk with glasses was horrible. Didn’t check my insurance and even told me my insurance was in their system. Paid out of pocket for my meds. Had to go back to get a refund because I do have insurance. Horrific pharmacy clerk.
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April 2023 by Rick G.
Literally one of the most miserable places around, employees never smile or greet any customers, instead they act like zombies. Trying to get a prescription is like pulling teeth. Painfully slow service, anytime of the day. Half the time they don't even have your medicine, even though you've been texted to pick it up. I had an interaction with an employee yesterday as I was picking up my prescription. I greet the employee, and gave her my information. I received no smile, no hello, no eye contact, no thank you, no nothing. I changed my CVS to a different location afterward with my Dr, enough is enough.
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April 2023 by C T
Over weight Pharmacy clerk with glasses was horrible. Didn’t check my insurance and even told me my insurance was in their system. Paid out of pocket for my meds. Had to go back to get a refund because I do have insurance. Horrific pharmacy clerk.
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November 2022 by Joshua R.
They are completely understaffed all the time they constantly don't have the medicine that you need in stock. They are very rude when they get to the phone they put you on hold for 30 to 40 minutes at a time and then come back and tell you that it's gonna take an hour to fill a prescription. These people are trying to tell me that they're trying to run the pharmacy with two people one pharmacist and one helper. How is that possible in a city the size of Stoughton if I was you, I would go to a different pharmacy maybe Brockton, where the city actually functions like a city. To top everything off the two people that are working there are completely overwhelmed and really really rude, especially the counter girl who doesn't have any position of authority besides the counter girl and she is completely obnoxious. Someone needs to look at the tapes and fire her or retrain her. also, she had some snide remarks to say about being patient and what not but she promised me my prescription will be ready by 6 o'clock. It wasn't that was after she made me wait for multiple hours during the day how many hours does it take to count out 21 pills this is ridiculous. also, to top everything off there was a lady behind me in line with no mask on and somehow I got bypassed again because they weren't on time with my medicine but when she went up to the counter, she was asking what a Z-Pak was and they were telling her it was the way that they used to clean up the end of Covid because she had Covid she was not wearing a mask and she was standing about a foot away from me and then the lady had the balls to tell me to be patient after she really needs to be fired. This is freaking straight up incompetence.
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May 2022 by Antonio Barton
Horrible customer service. And they never pick up the phone. Was on hold for 1 hr forcing me to have to go to the store.
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September 2021 by Ren D.
Can never get through to a pharmacist. They've messed up my seizure medication twice since moving to Stoughton in June. Poor communication, poor medication management, poor service. The store itself is also dirty when you physically go into the location. I'll transfer back to Boston and have my meds shipped to me instead.
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August 2019 by Mark A.
I am from out-of-state, visiting the area. The pharmacy connected with my pharmacy in California, instantaneously. They filled the prescription quickly and charged less than my home pharmacy. The other employees in the store were equally as helpful and polite.
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June 2018 by Mike L.
Horrible pharmacy. I went there today to refill a prescription and the young pharmacist (can't remember his name but he was the only African American on staff) was rude, condescending and downright worthless. I stayed with this pharmacy even after there was gun violence there a few years back. This j*** kid actually was the last straw. My family, our prescriptions and our business will never be back. If you want bad service and gang violence, stop into this CVS.