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October 2023 by Darlene Salvi
I've been going to this salon for 2 years I'm in industry alway over tip $ 50.00 for simple mani pedi no polish will not be returning .Services: Pedicure
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September 2023 by S Doan
The owner is super sweet and thorough. The process was quick and relatively painless (depends a lot on where you are in your cycle). The sweet lady took me to a neon purple room that was very happy feeling. She has a heated wax station with paper strips. She gets everything.
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September 2023 by Kristen
Had an appointment with zaza today. I arrived a few minutes early and they took me right away. Mani/Pedi was relaxing and enjoyable.Services: Pedicure
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August 2023 by Khushbu Jain
An unpleasant experience getting Brazilian wax done here. The staff was extremely rude and did not care about the customer’s comfort and time. The technician was so unprofessional that she did not care about the wax being too hot and that it could possibly burn my skin. The skin down there is extremely sensitive and after repeatedly telling her that the wax is too hot for me to bear, she kept doing it as she was in a rush to get her work done. On top of that, she even used a tweezer to pluck out the remaining hair. It was unbearably painful for me that I had to ask her to stop. She wasn’t even sorry and just left the room without giving me a wipe to clean the waxed area. I would never recommend this place as you’ll just be wasting your money here.
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August 2023 by Kristen G
Had an appointment with zaza today. I arrived a few minutes early and they took me right away. Mani/Pedi was relaxing and enjoyable.Services: Pedicure
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June 2023 by WS Grant
Prices here are great. Some of the techs are not as skilled in my opinion and don't do the greatest job if your particularly a perfectionist. Other techs do a good job so it's a roll of the dice. Wish I had their names to be more specific. ?
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June 2023 by Lainey Wright
The wax lady is great, the price is right.
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May 2023 by lisa rindone
I brought my granddaughter here with me to a special Nana / granddughter spia day. The staff there were so. Nice and kind to my granddaughter. They always do such a great job.Services: Kids' manicures
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May 2023 by Alison Perry
I highly recommend this nail salon.The salon is very clean and they do amazing work. When you get a dip manicure they file it down to get rid of the thickness and make your nails look more natural.Services: Dip powder
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December 2022 by Lisa Cartegena
I got a gel pedicure here a few months ago and it was the worst job I’ve ever seen, I even asked the manicurist if she could clean it up and she said it looks fine and left it at that. I kept at it telling her I wasn’t paying for this sloppy job. Did she care? No. 2 weeks later I came in for a gel removal on my toes and they asked if I had gotten it done there and I replied yes. I didn’t want to make a big deal out of it as I would never be returning anyway. The woman doing my nails started arguing with another worker and suddenly all the workers came to look at the botched job on my toes. I knew who did it but I didn’t want to point her out. I just said I didn’t remember who did it, and they all started arguing with each other. It was the most uncomfortable experience of my life having every worker screaming and shouting as I sit there. Not to mention when I got my nails done and put my hands into the uv gel light it was completely sticky and disgusting. Genuinely one of the worst experiences I’ve ever had in a nail salon and because of this I have not stepped foot in one since this incident. If I could give them 0 stars I would.
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December 2022 by Jessica R
I got a gel pedicure here a few months ago and it was the worst job I’ve ever seen, I even asked the manicurist if she could clean it up and she said it looks fine and left it at that. I kept at it telling her I wasn’t paying for this sloppy job. Did she care? No. 2 weeks later I came in for a gel removal on my toes and they asked if I had gotten it done there and I replied yes. I didn’t want to make a big deal out of it as I would never be returning anyway. The woman doing my nails started arguing with another worker and suddenly all the workers came to look at the botched job on my toes. I knew who did it but I didn’t want to point her out. I just said I didn’t remember who did it, and they all started arguing with each other. It was the most uncomfortable experience of my life having every worker screaming and shouting as I sit there. Not to mention when I got my nails done and put my hands into the uv gel light it was completely sticky and disgusting. Genuinely one of the worst experiences I’ve ever had in a nail salon and because of this I have not stepped foot in one since this incident. If I could give them 0 stars I would.
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November 2022 by Sankofa Bey
I finally after all this time found a Professional place here in Massachusetts that is what I needed and wanted was done right and they did what I wanted done unlike other shops I did not get what I paid for.No fuss though I am extremely happy I found ZAZA’s this will be my new family. The ladies that work in here skin is very beautiful and healthy looking. I cannot wait to get my face done next.Posting my photos soon.Services: Spa services
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November 2022 by Lexi Dello Iacono
My go-to nail salon! Cindy is the best- always takes her time, pays attention to detail, and is super friendly.Services: Pedicure
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September 2022 by Mary Shannon
Consistently accepts appointments they can't fulfill. I have no problem being told you're full or can't accept an appointment. But don't tell me you can and then make me wait for an inordinate amount of time. Honesty is a better policy.
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July 2022 by Jessica H.
Just had the worst experience wanted dip mani reg pedi pedi burned like hell and scrub caused an irritation in my legs. When they use the tool to rub off polish it burns through the nail. Just paid 75 and my mani dip is so messed up the person didn't know what she was doing passed me off to someone else was there three hours and it never looked right now I have to go somewhere else to pay more and redo it so aggravated
