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February 2024 by K E.
Wow, what a gem in Stoneham. I stopped by to buy a pair of boots because we are headed up to the mountain soon. They were packed and still found a way to make sure everyone was taken care of. I was able to get in and out in about 30 minutes, finding the exact pair of boots I needed, and getting great advice on how to maximize comfort and performance. I expected just coming in to a store and looking around on my own, and definitely left with the piece of mind that I found the right gear because the team there is so knowledgeable, friendly, and helpful.
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January 2024 by Bo H.
Very knowledgble, quickly identified our issue and recommended the right product. Highly recommended.
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December 2023 by A L.
Traveled down from Gloucester for new skis and boots after reading all of the positive reviews... I found the team members I worked with to be knowledgeable, friendly and efficient. The equipment was reasonably priced and I was literally in and out with new skis, bindings and boots in no time. Impressive customer service, selection and overall experience!
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October 2023 by John Damask
Love these guys. I’ve done seasonal kid ski rentals here for years. Great equipment and prices. Really nice people
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October 2023 by Nicholas Ide
Set up my daughter with season ski rentals here. Super nice folks, knowledgeable, helpful, and efficient. Got some great deals on new jacket and snow pants, too.
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October 2023 by Ashley
The Ski and Sport Shack in Stoneham, MA is a true gem for outdoor enthusiasts. From the moment you step inside, you're greeted with a warm and friendly atmosphere that sets the tone for an exceptional shopping experience. The staff is incredibly knowledgeable and passionate about all things skiing and sports, and they go above and beyond to assist customers.The selection of equipment and apparel is top-notch, offering a wide range of options for skiers of all levels. Whether you're a beginner or a seasoned pro, you'll find the perfect gear to suit your needs. The Ski and Sport Shack also keeps up with the latest trends and technologies, ensuring that you have access to the most cutting-edge products.What truly sets this shop apart is the personalized service. The staff takes the time to understand your specific needs and preferences, providing expert guidance on choosing the right equipment and accessories. Their dedication to customer satisfaction is evident, and it's clear that they're not just looking to make a sale, but to build lasting relationships with their customers.The Ski and Sport Shack also offers professional tuning and repair services, ensuring that your equipment is always in peak condition. The convenience of having everything you need in one place is a huge advantage.Overall, The Ski and Sport Shack in Stoneham, MA is more than just a store; it's a hub for outdoor enthusiasts. With a fantastic team, an outstanding product selection, and a commitment to customer satisfaction, it's a must-visit destination for anyone passionate about skiing and sports.
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January 2023 by Kevin McCarthy
Excellent ski equipment, prices and service. I shopped around and these guys were the best in all three categories listed above. I am a lifetime customer.
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January 2023 by Tyler Austin
This is the best place in the area to get any work done on your skis. They are friendly, helpful, and the tuning work is second to none. Rush service is available & they are happy to do it unlike some other shops. If you are still going to one of the other shops in the area I would give Ski Shack a try, and you can thank me later!
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December 2022 by Josh Hwa
Great customer service but their equipment is not made to structure/grind snowboards. Ended up with a concave/not flat base after a full tune and had to have it regrinded elsewhere. I am guessing all good for skis though.
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December 2022 by Nick Penta
Me and the boys always get our boards done here before the season. Even got my moms skis done in a quick turn around. Perfect tune up, awesome employees!
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December 2022 by Jackie S.
Snowboard mounted within ten minutes....very efficient and well priced. First time visiting, will come back for our snow-sport needs in the future.
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December 2022 by Jimmy Hickey
After many different visits to ski shops ranging in CO and MA, Konrad at ski and sport shack was the first to kindly say that he could put my bindings on my skis. It’s wild how quickly other shops can turn you down and change their tone really quickly when you ask them to do something they can’t do, and they know you don’t know a lot. Konrad on the other hand said he could do it and followed through. Understandably, they asked for a lot of time. In the end, they were screwed over because the brand of binding I had, Fritschi, was dragging their feet getting them the jig (a super common thing with this brand). He ended up staying late one night to totally install the bindings with no jig for me so I could have them in time for a trip to Mammoth, CA. He did an absolute impeccable job. He even took the time to walk me through all the ins and outs of the bindings, which I appreciated a lot.For your sake, and their sake, make sure you record your ticket number on maintenance jobs if you drop something off. I didn’t have mine when I called to check in and another worker was towing the line of being rude and refusing to give me an update with a ticket number because of hard it would be to find it in shop. When you go in during peak season, you get why. Just remember to record that number and have it on hand.Great people, great shop. Worth the drive, even if it’s out of your way.
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December 2022 by Barbara Lorrayne
Best local ski shop! Very knowledgeable! Great selection of rentals and equipment to buy. They always do an amazing job servicing my equipment! Highly recommend!
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December 2022 by fabio junior
My girlfriend and I went there to get our bindings set up and they were very fast, knowledgeable, and nice. I’m very happy with their service and will definitely be going back again! Highly recommend them!!
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December 2022 by Carl Nunes
Great small ski and bike shop with excellent customer service! I brought my bindings in to be mounted, they threw in a ski sharpening at no cost. I was in again today to drop off skis for a tuning, I overheard them giving something to the person in front of me at no charge for being a repeat customer. I also had seen them help someone out with an older pair of skis/bindings as well on one of the three visits. I really can't say enough great things and am just wishing I had found this place sooner.