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“I was there on Saturday and there was one worker and one customer,then me.The worker started helping me as he was able to he was running a fax. I had 4pieces of cable equipment. The worker was nice and helpful. He was able to help the other customer and myself. Very patient, very professional. Liked that the store opened at 9 instead of 10 on a Saturday. I will definitely be going back to Stoneham store when shipping items out”
“Forget any bad experience you’ve had at other UPS Stores, this location is a gem! I can’t say enough good things about this Newton branch. The staff are very friendly and helpful, plus they have an awesome self-scanning system that allows for Amazon returns, plus self-printing UPS labels for Zappos, Nike and any other company that sends pre-paid labels. I’m always in and out within minutes and see other customers with more complicated shipping needs being helped with ease. UPS Stores are franchises, so it’s like supporting a local business.”
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“This UPS is always on point. I appreciate that no one is miserable here - on the contrary, they’re always happy to help and greet you with a smile. Dana helped us today and was great, nice and friendly and very helpful.”
“I use Neighborhood Parcel both personally and professionally. They make shipping easy and their employees are always very pleasant and knowledgeable. Top not customer service!”
“I am beyond impressed with the UPS Store in Woburn, especially with Jason, who is truly exceptional. Jason is an incredibly knowledgeable and professional authorized notary—every document he has notarized for me has been accepted without any issues, which has been a huge relief. I know this because I’ve had documents notarized elsewhere that were rejected (apostille and other real estate related documents from California) but since I started going to Jason, I’ve never had a single problem. He is meticulous, efficient, and really knows his stuff. On top of that, Jason, along with the rest of the team, provides such efficient and friendly service. Whether I’m shipping packages, or getting documents notarized, they always ensure everything is done right and fast. The store is well-organized and clean. I can’t recommend this location enough! Jason and the Woburn UPS Store team, hands down, are the best I have seen in the business - not amongst UPS stores but also all logistics businesses I have been to.”
“I had to come on here and give Lee and Tom an amazing review!! Lee helped me cut up flyers for my small business and was giving me really good information on the best printing options for me and took time out of his busy day to assist me. Will definitely be loyal to this store!! I appreciate them helping a small business owner like myself :) will only be using this UPS store from now on because of how great I was treated!! Thank you again!!!”
“Becky at this Woburn store was so helpful. I had a box of Verizon equipment to return following their instructions to just "bring to any UPS store". Becky helped me understand the additional information needed and I was able to easily find it on another piece of paper in the box (hint: the "MA" number). With that number she took care of it all. Done. Easy.
Why is this so special? Because three days earlier, I took same box to UPS in Arlington Heights. They made me leave. "what were they supposed to do?". Told me to call Verizon. They were supposed to be like Becky in Woburn.”
“Yashi was an absolute angel. I was so stressed about shipping overseas but she made sure to calmly go over everything with me while always having a smile on her face. Never had better customer service!”
“Very positive experience. Excellent customer service! Mehul was very kind. I arrived right at closing time and he stayed 30 minutes past closing to help me mail my package. He was very helpful and patient.”
“The employees at this UPS are truly the epitome of above and beyond. There was a line due to the Amazon kiosk being down, and the employees stayed calm while trying to additionally assist myself and others waiting for the kiosk. I quickly learned about the nuisances and complications of shipping a package to Canada, which is international, and the amount of in-head knowledge this job requires. The employees were so patient and reasonable with the customers, who were frustrated at not understanding cost, etc. Both customers by the end were happy and delighted by the help and resolution they got from the employees.
Normally, you'd probably think - why write a review for a UPS? But the service from the employees was so 'above and beyond' that it needed to be recognized.”
“The store is neat and clean. Most important part make it stand out because the great service. Especially, the assistant Neilson in this UPS store is awesome! He is kind and really willing to help customer solve problems. Really appreciate the supportive customer service in the community!”
“Well ,that place got bigger and better I used to go there few years ago it is good but dropped your trailer came back later or after 10 hrs , check out the Greek restaurant .”
“They helped me find my lost package, it was next day air and not scanned. They were able to track it down in the warehouse. The girl on the phone was attentive and called me twice to keep me updated, i appreciated it”
“Just want to give a quick shout out to Sadie because she helped me price match something from the website and I told her I didn't mind paying the extra price as I thought I needed to order it online to get that deal, she made sure to reiterate it before I paid the higher fee And then brought it down to the price that's on your website.
And she was super friendly ?”
“We come here all the time to ship our products, many requiring expedited shipping that requires care. I highly recommend coming to Sunrise Postal Services! They have printing services, shipping services, copying, and so much more. They’re incredible kind, friendly, and knowledgeable. They get the job done.We’ve used Sunrise Postal Services for years and have always had a great experience.Thank you for your excellent customer service and care for my products!”
“New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!”
“I was clueless as to how to consolidate + mail 5 large packages - all staff were friendly and went out of their way to help me. Super accommodating with having to charge certain things to certain cards. Will definitely be back!”
“i purchase an item at auction and was very concerned with the safe delivery of the object. the auction house highly recommended this UPS store and i called them to inquire about shipping the object cross country. I spoke to Mary the owner of the store and i couldn't have been more satisfied on every level. she assured me that she would personally pack and ship the item and we discussed the packing of the object to ensure its safety. the package arrived safe and sound and i have to say that very rarely do you meet someone who takes the time and concern to do a wonderful job. Thank you so much Mary. You were fabulous!!”
“(Translated by Google) Best service and people. Thank you so much for being so kind and responding kindly. take care of yourself :)(Original)Best Service and people. 사장님 사모님 너무 좋으시고 친절하게 대응해주셔서 너무 감사드립니다. 건강하세요 :)”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Amazing service! From initial contact to preparing my stuff to ship, getting it here, and helping guide me through the customs process at my new home overseas - the team at Global Pack Ship has been above and beyond the entire way, and for less cost than I would have paid a global brand.Absolutely recommend!!!”
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
“Staples never ceases to amaze me. From tuning up my lap top and helping to create my new business cards. I’m so happy that I found this store and so close to Stoneham too!!”
“Parking in the area is difficult, but dropping off returns was straightforward. It was empty when I went. There are machines for you to handle pickups and returns on your own, but there is also a worker there to help/if your return is too big for the drop box. I didn't use the machines, so I can't speak to them, but the worker was friendly.”
“BRIANNA IN THE PRINT DEPARTMENT WAS SUPER AWESOME AND HELPFUL! I was having an issue with my stuff being printed at the reading store because they were short staff, and I needed my item printed immediately, I paid for express and felt like I was hassling Brianna but she was so kind and helpful. I really appreciate her and how kind and efficient she was! Will only use this location from now on.
Paul was also kind helpful when he answered the phone and went I picked up the item. Thanks again!!”
“This is the beat branch for USPS, Jason is super helpful, knowledgeable and kind, the guy with glasses and a little gray hair! Kudos Jason, thank you so much for the help all the time.”
“There's nothing wrong with this place I'm surprised the staff are just great I can tell you do pick carefully who to hire and the security of your mail is incredible Its never damaged and the hygiene is great it's some of the cleanest work I've ever seen same with the smell it's an overall great service I highly suggest you try it out.”
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“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”