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August 2024 by kambiz nezhad
customer service it's terrible, the keep putting you on hold and no one is responsible.
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August 2023 by Sajad Sakiani
-5⭐️ is what they deserve!!Customer service is horrible and they are not responsible for their mistakes. sold me a transmission that they never had and Sent me to a lockdown place to pick it up, waisted my time for 3 weeks!! !!They trying to be look like a big company but the reality is they are worse than a local junk yard with no experience! Never recommend this company to anyone.
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August 2023 by Google user
-5⭐️ is what they deserve!! Customer service is horrible and they are not responsible for their mistakes. sold me a transmission that they never had and Sent me to a lockdown place to pick it up, waisted my time for 3 weeks!! !! They trying to be look like a big company but the reality is they are worse than a local junk yard with no experience! Never recommend this company to anyone.
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November 2019 by Mando Majic
I am currently parked here and I've been waiting on a door but my appointment is not till 3 local time so I am good. Love this part of Massachusetts
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September 2019 by Armando Arce
I am currently parked here and I've been waiting on a door but my appointment is not till 3 local time so I am good. Love this part of Massachusetts
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July 2019 by Frank Kowalewski
Great place to work!!!
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March 2019 by Elizabeth Colon
Employees were very helpful and just seemed genuinely happy to be there.
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December 2018 by rey dandy Navarro
👎👎👎👎👎
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May 2018 by Justin Blaisdell
Impressive facilaty! Now if we can get better fitting certified parts...
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July 2017 by Michael Roach
Because that's where I work
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March 2017 by Charles Davis
Terrible customer service. Bought a bumper, was told that this was going to come to the Sterling MA facility and that it was open until 5pm (by sales rep). Online also states 5pm... Got to the warehouse at 4:30 and the entire place is empty. Call customer service and have to be patched through 3 lines of communication before they tell me that the facility closes at 4pm. First suggestion: post correct hours of operation on Google. Come on, it's 2017. No excuses here. Once I was patched through to the sales rep who sold me the bumper, he let me know that NO ONE from the Leominster MA office could come and assist me (even though the part was paid for in full already and just needed to be picked up). Best part of that is the Leominster facility is less than 3 miles away! Second suggestion: have someone who can access your warehouse on the clock. How else are people going to be able to buy stuff! Finally, the rep said that there is nothing that they can do besides ship to the Leominster store location the following day and I would have to pick it up there... So great, now I need to wait another 24 hours for them to ship a bumper 3 miles... which makes me come to my final suggestion: tell people in advance the correct business hours of operation, when they can come to pick up their products, and educate your sales teams on your facility store hours. Simple. Not buying from here again since a simple bumper purchase was such a hassle.
