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October 2023 by Jonathan H.
You can't give less than 1 star, constantly forgetting items in my pick up shop and almost impossible to get a simple refund.
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September 2023 by Mr F.
Ok, so this Walmart is in tha-hood, and they have a very bad reputation, but I needed to stop in for a few things.I will give credit where credit is due, everyone I spoke with was super nice.the pharmacist, to time to help me and I appreciate that a lot.
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September 2023 by Elspeth D.
I am SOOOOO pissed off right now, I had a phone delivered to my house earlier today as my vehicle is in the shop and I needed to be able to connect with the outside world, and find out when my vehicle would be finished!!!!!!! To my surprise when the phone arrived I called Straight Talk to activate it but unfortunately the BIG BOLD LETTERS that state PHONE CANNOT BE ACTIVATED UNLESS SCANNED AT REGISTER were totally ignored. So what was the Friggin sense of me having it delivered when I couldn't even activate it. I tried for OVER 2.5 HOURS to speak to a Manager or anyone in charge. NO ONE except for a poor soul who kept getting my calls rerouted to him as NO ONE picked up the phone. I 100% understand that it is a Saturday and they are busy. But to be basically ignored and told I HAD to come to the store and have is scanned before it could be activated is TOTALLY UNEXCEPTABLE!!!!! Why did I even bother ordering it online and having it delivered if I had to personally go there and have it scanned. Tried to contact a Manager/anyone in charge to have a phone SCANNED and brought to me so I could have a way to contact anyone if I needed. If I wasn't an extremely lighthearted person I would've probably taken a bus/UBER to the store but while I was being ignored on Hold i was also setting up the phone. LOL So now I've basically set up everything except my Straight Talk phone activation. Well I guess I'll be spending the extra money on gas to go to the WARE store. WICKED WICKED WICKED.... have i said WICKED Pissed off. I wish was young enough to know how to upload a pic of the box, but my old phones screen doesn't work anymore and I have no flipping clue lol. Wouldn't let me post this until I gave the store a rating.... REALLY there should be one for NEGATIVE numbers
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October 2022 by Cassius P.
Entire electronic dept is either on break or uninterested in being interrupted during their coworker convos. They also refuted what the website said in print, but didn't want to involve a manager. I would state the name of the main perpetrator, but he flipped his badge to protect his identity. So he values his job, just doesn't want to do it. My experience took place around 2:20p on 10/14. If Walmart is reading, please check the camera and tell me you see an active staff. I don't even want to shop online with Walmart now. I'll target Target in the future, Amazon, anywhere else but here.
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June 2022 by Monique M.
I was in Walmart last night. Being that it was around the first of the month, June 2, most people know that people are shopping from their pay checks, retirement checks, welfare monies, etc. The store was pretty crowded and the lines were long. As a manager, why wouldn't there be more checkout registers be open, especially during the first of each month? Then, the employees aren't friendly. They don't speak to the customers, greet them or ask if the customers need assistance. Who is running this store? It's in need of better management. The store is clean and generally has what people need. They do need to work on keeping the lines shorter during the first of the month and the workers need to be more pleasant and friendly. I would think....
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July 2021 by J. F.
I ordered something online last night, received an email saying it was ready for pick-up at the Walmart store on Boston Rd. in Springfield. I didn't know where the pick-up area was since it is no longer inside the store. Tried calling the store. First time, NO answer. Second time, No answer. Third time, a quick answer saying just...."hold please". I was on hold for 26 minutes before I hung up. Fourth time, No answer. Fifth time, someone picked up the phone, quickly hung it up. Sixth time, phone rang and rang, 32 times before someone picked it up and when they did they said, "Hullo, hullo, hullo??" They did not say anything else! I'm calling a business and all someone says when they pick up the phone is, "hullo, hullo, hullo"???? There was NO "welcome to Walmart, how can I help you" or anything identifying WHERE I was calling! It's a good thing I knew because the person answering the phone obviously did NOT!!!!!!!!!!!Do people get any training anymore as to "CUSTOMER SERVICE" or HOW to answer a phone in a business???The manager there has NOTHING to be proud of, must be in dire need of bodies to work, not caring how it does or doesn't effect the consumer!