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October 2023 by Cynthia Z.
My 5 star review starts with the online experience. Extremely user friendly. Didn't have to make a trip for nothing, vaccine was in stock, unlike other pharmacies whose websites don't tell you until you go in person. Staff at check in was extremely personable as was the pharmacist who administered the vaccine. I would gladly change to Walgreens if my insurance will allow. I will be following up.
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September 2023 by Rickie Rizos
Horrible photo service. They lost my order and would not take the time to help me solve the issue.
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June 2023 by Gail Holliday
all the staff are very pleasant the store is very organized and everyone is willing to help you this store is yhe best.
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February 2023 by Sue S
Went last week with a coupon $5 off $15 or more purchase. Got to register and employee insisted that it wasn't a coupon. Needless to say won't be back with that attitude.
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October 2022 by Tell It Like It Is Review Queen
It seems everytime I need a prescription filled the pharmacy is closed due to pharmacist shortage. There are pharmacists out there. Maybe Walgreens should be a better company to work for and they'll actually be able to get them and keep them. Horrible situation for people to deal with when you need your prescriptions.
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August 2022 by Sue
I went to get my Covid booster and flu shots here. The pharmacist and the technicians are all great. They are all always so friendly, professional and very knowledgeable.They were on time and quick. The pharmacist was kind enough to explain each vaccine and side effects and did a great job. Quick and pretty painless.
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February 2022 by Alexis Denno
Everyone here has attitudes, terrible customer service !!
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December 2021 by Sue P
I went to get my Covid booster and flu shots here. The pharmacist and the technicians are all great. They are all always so friendly, professional and very knowledgeable.They were on time and quick. The pharmacist was kind enough to explain each vaccine and side effects and did a great job. Quick and pretty painless.
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September 2021 by Myranda Barnes
Workers have attitudes all the time. Will not even talk to you when you get to a register. And when you need something that is locked they have a bigger attitude.
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September 2021 by Matthew George
Great staff who were friendly and helped me find what I was looking for.
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July 2021 by Cheryl C.
It is 9:56 PM I left my home at 9:50 pm to go grab some fabric sheets I pull in the parking lot even though they close at 10 o'clock when I pulled in the parking lot I see the manager and one of the coworkers agitated that I am pulling in the parking lot I watched a manager stomp around and have a small tantrum I decided to pull off and go home I shop here quite frequently and it really is kind of annoying that people have to act like that the manager that was there before was definitely a better manager than the current one
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May 2021 by jose ortiz
I was in line waiting to pay and at the register next to where I was waiting I saw a guy named Roy he was helping an elderly lady and she was taking her time she obviously needed assistance and we sat there with all the patients in the world helping this lady making sure she did not feel like a burden it was great To see someone treating her that way I do not know either one of them but it was still a good thing to see Roy was awesome
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March 2020 by Joyce W.
Walgreens on Cooley St. In Springfield, MA has the worse service ever. For many years I filled our prescriptions at the East Longmeadow, MA pharmacy with never a problem and always received fast and friendly service. When Right-Aid became Walgreens on Cooley St. in Springfield, MA it was much closer so we switched. Big mistake and terrible very slow service. I refilled a prescription and two days later they still had not prepared it. My husband's doctor phoned in a Rx and four hours later it still wasn't ready. Time to change pharmacies.
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January 2020 by Lex
Very rude, unpleasant woman working this morning. No greeting, didn't ask me for my card, did not say a word to me the entire purchase. Just a scowl on her face!!! Quit your job and find another if you are that unhappy! This was at the 1919 Wilbraham road store.
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January 2020 by Shaina Verrier
Do NOT use the pharmacy! nothing but problems the last few months. my doctor sent a script over a few days ago. I go to pick it up and they say its not in stock and asked if I wanted them to order it. what kind of crap is that?!!! obviously I want it ordered, my doctor wouldnt have sent it if I didnt want it!!!!!
