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October 2023 by UserWithStolenAccount
Staff is awesome BUT my mail gets delivered to different neighbors sometimes… I’ve been waiting for a very important letter these couple days hopefully it’s not in someone else’s mailbox… let’s see if it comes today.
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June 2023 by darien alvarez
They misplaced/incorrectly delivered two of my packages Totalling $200. No response. Close them down already?
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May 2023 by Eshoo Hawil
On 04/21/2023 at around 01:49 PM , I visited this post office location for package ? shipment. In this review, I will say everything that i need this is why you have review sections.1. I haven't got my package, which I have already paid for it as of today, 05/19/2023. I haven't received it now. I have to go and pay extra to go and get it .2. As a federal employee, you have to do your job correctly understood. 3. I was there for over 30 minutes.4. The two ladies, and whoever was there in the back on that day and time, I need you to QUIT QUIT QUIT.
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April 2023 by thomas fox
Workers there dont know what there doing. I been selling items for awhile and when I go there to ship out packages, they try and tell me that regular mail doesn't come with tracking that I have to have it shipped out priority mail to receive tracking. When I refuse and tell them to go with the cheapest they hand me the receipt and says here is the tracking number. I tell them I though there was no tracking only priority mail had tracking. They ended up throwing the receipt at me. Very rude people people when pointed out wrong.
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February 2023 by Tawana Banks
The are very friendly and the wait is never too longI give them 5 stars ? ????
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June 2022 by stella georgian
lost a valuable item. stolen. destroyed my world. insurance does not matter. they do not care.
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May 2022 by Nikkos
Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.
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May 2022 by Sam
When you have one job to do and you don't do it right. The nerve of this woman to carry my neighbor's package which is small and put it on the porch but did not deliver my package that was sitting in the truck and just give me a slip to tell me too pickup my package at the post office because she did not want to carry the Box she does not deserve that job people who are hardworking deserve to get paid but when you're lazy and you're getting paid that's a problem I have went down to the office and show the manager the video and they say I have every right to post this video
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August 2021 by Rachel Bui
I've been here with my package twice and a man there said annoying things to me. He messed with my package and told me "go to another office to scan the package if I want". Well, maybe he wants me not to go back there. I don't know what I did wrong.
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July 2021 by David Sacenti
Service is always great, always with a smile and they always check if you need any other products (stamps, additional insurance on packages etc.).
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April 2021 by Julio
Great experience and friendly service!
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March 2021 by Chill Bill
Worst post office on this planet
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January 2021 by Daniel Leary
Great location and service.
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January 2021 by thatgirl bella
I may wait for service but they are very nice very helpful and they pay attention to you only reason 4 stars is because of the lines
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October 2020 by Sheena Pointer
I called to track a package on 10.8 and the women who answered the phone IMMEDIATELY gave me an attitude after informing me I called the incorrect number around 10:30AM. Letting me know she was going to hang up on me if I gave her attitude, which I didn’t I am however annoyed that she offered no assistance and didn’t care at all about my missing package since 9.29. Her attitude was horrendous and if she is an example of the USPS, they need to re-evaluate their customer service and employees.