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January 2024 by Daniel Pagan
For some reason the employees here always add insurance to my devices without me asking for it, like I get it you gotta make a quick buck but at least let people know it’s included in their purchase.
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January 2024 by Franklin Cepeda
Excellent
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January 2024 by M. Bade
I purchased a new phone the end of November 2023.I specifically declined ALL protection/add ons. Maybe two days later I received a text stating my protection was complete. It was added without my consent. This is called cramming, which is the fraudulent practice of adding unauthorized charges to a customer's phone bill. I'll be making a report to the FCC.
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December 2023 by Heavenly Skull
Great service when you need it in a crazy world.
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November 2023 by Giovanni Dela Cruz
Watch out when dealing with Warrick. Dude adds accessories and protection plans onto your account and lies to you about it. Added 3 accessories onto my account that I had to pay for. In store he told me they were free.
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November 2023 by james monre
Isiah is definitely the person you need to go to if you have any phone issues 10/10
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October 2023 by Steven Rivard
Worst customer service ever. Store shouldn’t be open if they only care about selling people merchandise and not customer service!!!! I will never return to this store. This was the second time I received this treatment. Absolute trash store apparently.
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October 2023 by Kira Isakova
I was so happy when I left the store only to find out, they chose a plan with $150/months payment which was under $100 beforeI see my bill is $270 for this monthsI also asked to make sure my old number won’t be working after September months but they put it under a plan that is $24/monthsIt’s crazy how much I gotta pay this month. Not to mention they have only one guy who knows stuff everyone else asks that guy for help…..why not choose plan under &70? Instead of $150 ???? Why not ask me first??????I am furious!
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August 2023 by Rebecca B
Isaiah helped me and was extremely kind. Although the store was busy when I went, Isaiah made me feel like a priority and gave me his undivided attention. I would definitely recommend everyone to use Tmobile especially if Isaiah is the one helping them. Thank you Isaiah! :)
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July 2023 by Lachain
Dyshawn is the best rep manager i came crooss from all the tmobile i went they need more people like him to put in all the other location to represent.p
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May 2023 by Gregory Cantarini
Staff and Management know their tech and always give great service with pleasant personalities. They all go above and beyond.
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May 2023 by Beverley Blake
The workers are extremely friendly there.
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May 2023 by Charlie Goldblatt
My wife and I experienced outstanding customer service from the Manager Ms Chaz, and a woman named Melannie. We owned an iPhone, less than a year old , which had a cracked back screen. They very patiently took us through the process of replacing the phone.We have always loved T Mobile. The experience with these two young ladies have made us TMobile customers for life!! I can’t thank them enough!
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April 2023 by Luis Hernandez
It's too expensive to buy a phone there. I give them in FF and one star
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February 2023 by Jazzy Williams
Really great service every time I go
