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“Very easy to rent a unit online. Lots of communication with the company. Great friendly service and experience overall. Would rent a unit from here again without hesitation.”
“Love management on this property. The employees are very respectful and helpful. They are a true blessing in my opinion. Keep up the good work guys??. I recommend this place to anyone looking for a storage unit”
7AM - 7PM
88 Birnie Ave, Springfield
Self Storage
“After having multiple problems and poor interactions with the Springfield/Union Street office, I moved to using this and the Boston road office. Both are 100% better experiences than the poor quality management and staff at the Springfield/Union Street office. Transactions are consistently smooth and friendly. Staff has actually bathed, sober, customer focused, and extremely professional. Equipment is clean, organized, and functional. Most importantly - NO drama, just good service. I would highly recommend this location (Birnie Ave). Someone should send the Union street to this location for training.”
“Hi I just wanted to thank otter storage for working with me being that this is the first time that I’ve had a storage unit with y’all but I would recommend anyone and everyone from renting with them; they are great and very understanding all the way around!! And your team member Joshua was very helpful as well and great thank you as well!!”
“They just moved me out of my apartment into a condo in Northampton and they absolutely nailed it. Sitterly sent out five really funny, friendly, affable guys and a big truck to my place and they were super fast and efficient in terms of taking stuff apart and being up front with what they did and didn't feel comfortable moving out of my place. They packed up my extensive clothing collection and worked really hard for me all day. Thank you guys so much!! I'll definitely be using Sitterly next time.”
“Customer service has been one of the best and most understanding I have ever had. Being a student and new to the city, it was hard for me to adapt and figure out where and how to rent a storage unit. Lockwood Storage has helped me a lot from the beginning to the end. Despite the confusion, they were very kind in supporting me. I definitely recommend it and will return next semester !”
“Everything went as it should. Checked some other places for hitch install prices and this place was on the low side. Plus they were able to get the parts and get the job done sooner than anyone else. Also, pleasant to deal with.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Joe was absolutely amazing and helped with my storage needs. The second I walked into the office. He did a great job explaining how storage worked and offered me merchandise to protect my items. I would absolutely recommend Public Storage to anybody look in the store his sidekick Kay was absolutely amazing as well, showing me in explaining to me the benefits of the app and signing me up for auto pay as well.”