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January 2024 by Ronald Mcduff
Nice people. Clean location
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January 2024 by Solkeren Figuereo
I love when I walk into the store with my pets Sky and Pico; The employees greet us! The service is excellent and the store is clean for animals. The vets are excellent and patient with the animals. The quality of the employees who trim and bathe the animals are excellent! They always have a positive attitude and greet the animals. Pico and Sky already have a routine and knowledge of the place.
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January 2024 by Will Marks
My two dogs were serviced today for a nail trim, they’ve never had issues until today. The groomer who cut both of their nails ( Erin) did a HORRIBLE job!!! Cut them wayyyy too close to their quick, was very sloppy and she made one of my dog’s nails bleed and handled them very poorly, they’ve never whined nor yelped all the times I’ve brought them for a trim except for today!! She had no care in the world whatsoever even when I made a complaint to the manager about her she still had no care in the world about it!!! NOT happy, horrible handling as well of my dogs which made me inflamed as well. Terrible, do not have your dog serviced by her unless you want your dog to be in pain and then pay full price for a terrible job as well!!!! Never again will I come back, ridiculous!!
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January 2024 by Denise Hebert
Petco always has great service when I go there.
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January 2024 by H L
Recently purchased a few fish here, and put them in my community tank that I've had for 3 years. 2 days later, 7 of my fish were dead. DO NOT BUY FISH HERE!!
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January 2024 by Gem
Employees know nothing and very rude.
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January 2024 by Julie O'Connor
Good customer service people. Friendly & personable. Ease of picking up order. .Great job! :)
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December 2023 by Anthony Greenewald
Employees are very nice. They are extremely helpful in finding things for you. Little pricey but the quality is there.
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November 2023 by Nate Fischer
Friendly and helpful staff. Well stocked and convenient to get into! They helped get our new rescue a harness.
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November 2023 by Alex Morales
Another great pet store i come here for all my dogs stuff.Never a dull moment and always like to sight see as well.
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October 2023 by Crazyboy Lit123
Scheduling online is easy. My fur baby always looks and smells great when we pick her up!
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October 2023 by Heidi D.
Take my dog there and they fo everything, bloodwork. Shots, tell me they are going to send me my prescription in my email with my consent and blood work results. Get email no script. Now they are refusing to give me the script after all that money spent even though I sent them the paperwork with her lab results. Not to mention they tell me to use a script that I already filled 4 months ago when I got my other dog vaccinated and got that I purchased in store but that is too low of a dose considering weis' script is for up to 50lbs and Sarah's should be over because she is 60lbs shows right on her paper work
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September 2023 by Tricia B.
The store did not have the dog food I needed, they carry many breeds in Royal Canin, just no bulldog. I alternately use Pro Plan chicken and rice, only two small bags were available. There’s no one to ask for help. Probably won’t go back.
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September 2023 by Peter Bilodeau
My dog genuinely seemed to enjoy her experience here. Her groomer anticipated she should get special attention, given her advanced age, and it seems to have made a big impact on my dog. I will be back and I would recommend others to the grooming services here.
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August 2023 by Karla Marquinez
Lady with the leg tattoo is the rudest retail associate I have ever come across. I don’t even know how she managed to get hired with horrible manners, ignorance, and rudeness. I stopped shopping here because walking in and feeling her misery was just so depressing. I go to petsmart in Chicopee even though I only live 4 minutes away from this location.
