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February 2024 by Gerardo Torres
Yes I highly recommend it I always get my parts from the parts of way better than any other auto parts place and you can get most of the parts that you need from them you don't have to go to like three or four different Auto Parts to get the Parts you need yes I highly.
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January 2024 by Octavio Vazquez
Good service and wide variety of products
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December 2023 by Darnel Hunter
Poor customer service and their registers don’t work they dont price match and very slow they need knowledgable staff
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November 2023 by AC PEREZ
Was looking for something in specific but the young lady that tried to help me had no knowledge of what i was talking about...not that she is a female but i think that anyone male or female who work for any of these type of companies should go through a training period about the products they sell...not that they will know eventhing right away but within time become more aware and knowledgeable about what a customer is looking for...So, 1 star for a small attempt because she walked to the aisle with me...
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November 2023 by jason Boulanger
Asked for generic part said we don’t have it so I did google search it was on the shelf
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November 2023 by Gary Schnaper
Had exactly what I needed! Thanks OAP!
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November 2023 by Jose Cruz
It's a good place to go too they will take care of you ?
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September 2023 by Seth Khan
Excellent customer service by Jose ?
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July 2023 by Whittier Heard
Quick story I drove from Cincinnati to Holyoke, Ma to do an installation job which went pretty good. On my way back, the day before my birthday, I decided to hit the road headed back home to celebrate with my friends and family. That’s when things went down hill, our truck start sputtering and losing power so I pull over and search the nearest Autozone which was 12 minutes away, when I pull up to use the diagnostic tool I was informed that it was stolen but to check O’reilly’s next door. So I sputter my way there. Once inside I was greeted by Jerry who came out hooked up the tool and gave a few codes so he started researching the issues. Then steps in Jose who came outside gave it a look and said “your spark plug popped out, just put it back and you should be good”. I informed him that I’m not good with tune-up and asked if I can pay him to put it in, which he informed me that he can not since he is on the clock and can’t risk his job. I told him our situation and he said he has prior obligations and but he can’t put them on hold if we could wait 45 minutes on him to get off. We waited and the rain waited as well because as soon as he came out the door it started to sprinkle. He popped it in and we were back on our way to Cincinnati. So Thank you Jose and Jerry for helping us get home.
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June 2023 by Jason Visneau
Very good service and reliable
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February 2023 by This Bagadonuts G
Definitely the worst O'Reilly's I have ever been to. Place is literally WILD, employees have attitudes, and honestly don't seem to want to help if it inconveniences THEM. Never had this issue with ANY OTHER store beforehand. Been shopping O'Reilly for almost 20+ years, I don't know if this is just a state street issue, but man someone needs to teach these people how to deal with customers and on how to provide service in a friendly manner.
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November 2022 by Robbie Robb
Very helpful great customer service thank you
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November 2022 by Larry Hazen
Went in looking for a BMW spark plug socket... The kid looked at it and oh my God immediately came around the counter walked over to the sockets second socket he grabbed was the perfect one. Call them my father said I had to learn something new everyday he just learned something new and I gave him the rest of the day off LOL!!!Was a perfect experience
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October 2022 by peggy hernandez
The gentleman was super nice and helped us put the light on the car
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August 2022 by Frederick Davis
Very bad customer service there was a woman there and I see the new reviews On how awful and unprofessional she was I experience the same quality of Customer Service JASMINE was her name. Other than that the store does have alot of parts that I was looking for just wish the Customer Service went along with that.
