“Update 2/9/22 : still good, lots of shelves close to empty but I found what I was looking for. Seems like all local stores have the empty shelves so I wasn't surprised to see this Walmart affected. Otherwise, everything still ok here, clean, organized and friendly staff.....Not one of the biggest stores but they have a very good selection on hand and the staff are friendly and helpful. This location is very convenient for me but wish it was a full size "Super store" but all in all it is very good.”
“Angela, small animal managers is awesome. She’s always so helpful. I really enjoy her a lot. She makes my trip so great every time I go she always makes amazing suggestions for your little pets so always talk to her when you can about anything but my shout out goes to Angela”
8:30AM - 7PM
81 Springfield Rd, Westfield“I recently came into the store last weekend to poke around to see what the store had for flowers. I’m in the process of redoing our front, side and back garden. I was met by a very knowledgeable woman, Chris, who not only tested my soil, but also guided me in which plants will thrive best in each location and how to properly care and fertilize them as well. To say that she’s an asset to this location is an understatement! I’ve never gone into a nursery and left feeling fully confident that I could take on such a large task on my own with the knowledge that I was given. The rest of the staff is also kind, helpful and friendly as well. The store is always clean, tidy and organized when I visit. I am happy to say I find no reason to shop elsewhere for my garden/outdoor needs.”
“I live in Portland, Oregon and wasn't able to find Broad-leaf Bamboo in the area so I ordered some from Tripple Brook Farm.It arrived last week looking very healthy. Got it in the dirt and it's doing well, I'm relieved that it made it across the country in good condition. Beautiful plants.”
“I highly recommend Carey’s Flowers!!I had a beautiful delivery done on Valentine’s Day from my wife that she arranged with Carey‘s flowers.The delivery person was so nice and made it extra special when he knocked on the door holding the 2 arrangements and plant!My wife told me Dawn was extra helpful over the phone helping her decide the best plant and rose arrangement for me! They even designed a cute basket for our daughters!I just wanted to thank Carey’s flowers for making Valentine’s Day extra special this year for myself and my girls!Also I’d love to mention, a full week after the delivery and these roses still look absolutely stunning!”
“I met some great guy....Dylan. He was patient and very kind. Well-trained and found what I thought we needed for our deck fence. Then...he was exceptionally kinder when my husband said it wasn't..... Even told us how to get things at other stores of Home Depot! Thx so much Dylan! I gave you 5 stars!”
“Always helpful and have a great selection of plants and garden accessories. Couldn’t ask for any better service, selection or gardening information. That’s why I keep going back year after year!”
6AM - 10PM
2001 Boston Rd, Wilbraham“I like Home depot in Wilbraham because they always have what I need. And most of all the customer service workers are very nice and respectful and they always find a solution to the problem specially IRIS she always finds the solution...”
6AM - 10PM
514 E Main St, Westfield“The employees at the Home Depot stores are, for the most part, wonderful. My beef is with the fact that Home Depot (and other retailers) are trying to get rid of employees via the introduction of ‘Self-Checkout’, to the detriment of the patrons and employees. The delays, confusion and
frustration ,while checking out, is rampant at all stores that have implemented and emphasized ‘Self-Checkout’
Please, I want to deal with a ‘HUMAN’!!!!!!”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“The paint department is commendable, and I would like to express my appreciation for the exceptional service provided by your employee, Al A. His remarkable performance, amiable personality, and extensive knowledge have consistently exceeded expectations in assisting customers. He truly embodies the qualities of a valuable asset in the retail industry, and I believe he is deserving of significant recognition and compensation. It would be beneficial for the organization to have more employees emulate his exemplary conduct.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“This supercenter is my go-to spot for all my shopping needs. Electronics, clothing, art supplies, food, baby, automotive, fishing, games, toys etc. Anything you could need you will definitely find at this supercenter it is in a convenient location and is a well-maintained store.”
6AM - 10PM
136 Elm St, Enfield“I would have given a 5 star, however costumer service comes along way in a costumers experience, at any place of business. I was taught growing up to give everyone the benefit of the doubt. I've given many of the self check out staff at Home Depot in Enfield, for over a year "the benefit." I love going to this specific location, because I always find what I need, they have great prices and sales, it's also 5 minutes from my house. However, I will only put my orders for pick up, which I've had a GREAT experience with the staff who bring out my purchased items. The reason to this is because it doesn't matter how great you have your store prices, it just takes a few times of some staff members to be rude, for a costumer to either start shopping at another store, or do what I do, order for pick up. The staff at the self check out need to learn how to treat everyone as equal regarding race. I would be the bigger person and say HAVE A GREAT DAY! as they look up to the ceiling like I wasn't speaking to him/her. As I mentioned before I'm sure it's not all the staff, but the times I've gone in, within the last year I have yet to come across a professional self check out staff member. A year was enough to stop going in, as I was ready to call the staff out regarding there behavior.”
“I have been to Home Depot, Chicopee Ma a few times over the past 6 weeks. I received the beat customer service from a young man named JT! He was very knowledgeable, professional, asked all the right questions about the job I was doing in my basement. I am most grateful for all of his help. I hope Home Depot knows how lucky they are to have an employee like him! Kat Morris”
8AM - 10PM
655 Memorial Dr, Chicopee“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
“worked with Jaime in the kitchen dept. she was excellent. had occasion to get help from two others when Jaime was not in and they were very helpful. The installers were professional and very good to work with. The counter top installers were unable to get to my home twice due to road work but they handled the rescheduling without a problem. I am very please.”
“If you need grass seed, go here! I had the most helpful experience from Casey. This guy really knows his stuff when it comes to grass and seed. I don't know a lot about this stuff, but enough to be able to start a lawn myself. He took the time to explain everything and calculated out how much seed I would need between the blends recommended for the new part of my lawn and for overseesing the rest. After leaving there, I felt so much more at ease about this project because of Casey! Thank you so much!”