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“Good service Arline treated us very kindly, she found us the most economical prices for our budget, super fast, it is the first time I have visited that store, it was clean and had a pleasant smell, I recommend 100%”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“I walked in to this store and I was greeted immediately by Alex and Mo. They helped me fix my phone and even made my day. Those two gentlemen really know their way around a phone.I had visited a previous Metro location in west Springfield, and they where so mean and unhelpful at all!”
10AM - 7PM
2547 Main St Ste 101, Springfield
Mobile Phones
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
“Jerry Garcia is an outstanding employee. He was very helpful with me when I came to Cricket to ask questions about their services and phones. He went above and beyond his job duty to assist me. I'm not phone savvy what so ever and his help was much appreciated.”
“Boston rd Att had a manger who was very helpful. Edwin helped me with my issues and was fast and knowledgeable. Very helpful considering I didn’t know what I was doing and he was patient with me.”
“Love this store. They have a variety of cell phone cases for everyone needs. They also have generic otter box cell phone case that works just like a otter box. I always buy my phone case here since I found this store. Awesome customer skills”
“Either me coming every month to pay my phone or me coming in to ask questions JC is always going above and beyond to help me shes the best metro needs employees like her”
“It was a wonderful service provided to me by Nikki they helped me with my phone and storage and helped me be able to take more photos and videos for my device. They are very knowledgeable about phones and devices to help me with what i needed”
“I went to the this store to pay my bill and the lady named Jessica was very nice and helpful and I really appreciate it her help very kind and respectful always with a smile ? on very pleasant experience ??”
“(Translated by Google) Hello, good morning, just a big special thanks for the great service oy or after times in this place for Ana and Claudia. Thank you.(Original)Ola buen días solo un gran agredecimiento especial por el gran servicio oy o tras veces en en este local para ana y claudia.gracias .”
“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”
“They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. I’m happy they were able to help.”
“I went to this store with two issues on different phones, I tried for two hours to turn up brightness as it was so dark could not see where adjustment was. The tech Ivan found it in two seconds. Other issue was my other phone was being taken over by pop ups. I've been trying to figure it out for over a month and Ivan in a matter of five min, no .more.... This employee was extremely knowledgeable as well as very pleasent person. I went in frustrated and ticked off went out laughing. Phone working as it did when I first got it. Great asset to buisness”
“Isaiah helped me and was extremely kind. Although the store was busy when I went, Isaiah made me feel like a priority and gave me his undivided attention. I would definitely recommend everyone to use Tmobile especially if Isaiah is the one helping them. Thank you Isaiah! :)”
10AM - 8PM
800 Boston Rd, Springfield
Mobile Phones
“Store #8663
Mobile Expert IRV
4/10/2024
Couldn't ask for a better professional. Patient knowledgeable of products and services and Patient. One of many reasons I'm a 10 year costumer. Thanks again IRV and staff at the Boston rd T-mobile in Springfield Ma.”
“Ok, so this Walmart is in tha-hood, and they have a very bad reputation, but I needed to stop in for a few things.I will give credit where credit is due, everyone I spoke with was super nice.the pharmacist, to time to help me and I appreciate that a lot.”
10AM - 7PM
1420 Boston Rd, Springfield
Mobile Phones
“I'm sharing this because I've had a couple of bad experiences at this store, but it's the closest and pretty well stocked with everything you need, just some people aren't meant to deal with people, BUT, I had the BEST experience today...I had a couple of issues and Tyler was super helpful, informative and even saved me money on my monthly bill by pointing out stuff on my account. Most of the times places want to upsell stuff, this guy saw an opportunity for me to save money and did the right thing.
I left there super happy with today's experience...Thanks again Tyler.”
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“Excellent two experiences! First, the service on my personal cell was immediate and very reasonable pricing! The rep worked well with me on finding accessories to phone. The second encounter was with manager...he not only repaired work phone (again, extremely reasonable pricing), but gave suggestions on how to monitor issues with phone. Superb customer service!”