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December 2023 by Eric Diaz
Came in and Legacy was amazing in explaining everything and me and my girl are happy with rhe services provided!
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December 2023 by Jay
I went in looking for affordability and Legacy was so helpful and managed to explain everything to me in detail.. needless to say I’ll be renting next month once the sale of my home is complete.See you soon and thanks again Legacy!
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November 2023 by Crystal Caban
I had been out of work for a few months, and couldn’t afford to my storage payments. Legacy who works at the Fisk Ave loca In Springfield, negotiated a price that I could afford, with love and compassion, plus Great Customer Service!! I will rent from life storage again!! They were organized, clean,and professional!! Thanks so much.. Crystal Dukes
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November 2023 by Sherri
I arrived during normal business hours to complete move in process but there was a sign on the door stating they would be closed for 1 hour. I was able to complete over the phone, but it was a lengthy process. There was also some hidden fees. They charge $20 something for the use of their lock. I asked if I can use my own and they stated yes, but it has to fit in the cylinder cut out for it. First, they locking system they have is convenient for them, but it will lock with a regular padlock. Second, the locking mechanism they force you to use is terrible. It's a bulky lock that you have to carry with you when you unlock the unit. There was also an additional $20 something for their insurance. Again, not needed but they force you to take it. No one appreciate surprise fees and not too mention these fees are not needed. It adds an additional $40 ever month. Their climate controlled building is freezing. Very frustrating, this will be my last time working with life storage
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November 2023 by Jorge Molina
Very great place and the staff lady named Legacy was such a great help for my family to get a great price too. I truly recommend this place for anyone looking. Has elevator and karts to help haul stuff around. ?
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November 2023 by Joanne Saltman
Was very oleased with the ease of getting a very nice storage unit, very clean indoor space with large rolling carts available use and even restroom!
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September 2023 by Alexander Rodriguez
Legacy was amazing. I love the customer service
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September 2023 by Nelson Rivera
Customer service #1, Facility Perks A+, Affordable rates, Staff Extremely Professional...Overall, I'm a happy & satisfied customer...Would recommend to anyone...5 Star service...
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July 2023 by Gabe Quaglia
Yanira was a delight and very helpful. I was really glad she could assist me.
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June 2023 by Shaniel Quan
The manager, and an associate were are very rude, and inconsiderate. Instead of assisting me with my issue, they attempted to deflect the questions, and offered no assistance. Very unprofessional and disrespectful.
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May 2023 by Alicia Irizarry
My experience here in life storage was great .Yanira answered all my questions she was polite and very outgoing .?
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April 2023 by Chariet Gonzalez
Not my first time renting a storage unit, this was by far the nice experience I had. Vanessa was very welcoming, sweet and explained everything single thing and made sure we had no questions left.
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March 2023 by Orlow Kent Nygren
What a great place; clean, easy to access, and the customer service was great. Vanessa Montero was very helpful, friendly, and informative about renting the units and any issues that might come up. She's the boom. It was a miserable snowy day when we moved our stuff, but she made it so much easier.
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March 2023 by Lissette Lopez
Yanira was so super knowledgeable and friendly. She made the hole process seem easy. She was professional and courteous. Highly recommend as long as Yanira is there. She is a true asset to the company.
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January 2023 by cheryl smith
Vanessa is a stellar person. Knowledgeable, and profesional as an employee who relates with her customers in a very comfortable manner. Very accommodating!She even makes bad days better ?!!!Thanks Vanessa! The Smith Family!
