“Rana was wonderful to work with. We were able to set up a policy and register a vehicle from out of state. Rana is excellent at answering questions, trouble shooting, is quick to respond and all around a professional and pleasant person. We would recommend her highly! Thanks again Rana!”
8:30AM - 4:30PM
59 Bobala Rd, Holyoke“After a very rough start with this merger of Pryor Insurance and Chase Clarke via many frustrating phone calls last August 2023, I finally made a visit to the new office in Holyoke which proved to be the necessary move to finally smooth things out. I was greeted by a friendly receptionist at the door who introduced me to someone named Christine who proved herself extremely competent and able to fix any issue as was the case with my previous agent who moved into a different position (Diem). I left the office with all issues resolved and was thankful to have met someone new (Christine) who could continue to help me in the future. Now I can safely recommend this agency to others. As long as you work with the right people, you'll do fine at this insurance agency.”
“Excellent customer service, competitive rates and a true “family” environment. Jo Ann leads a wonderful agency and I couldn’t be more pleased. Highly recommend!”