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June 2023 by sharon kavanagh
Very nice honest people, worked with both David and Jande. Will go back anytime in future excellent customer service experience!
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May 2023 by pamela rousseau
If I could give them 10 Stars I would! It was a great experience from start to finish. They were very polite and had great personalities. The whole process was explained to me as it was my first time there. I was surprised at the patience he had as he disentangle the mess of chains I brought in. I did browse through the jewelry for sale, their prices are fair and they have a nice selection, plus they do repairs and watch batteries. I was also surprised at the amount of money I received for the few items I brought in! I would definitely go back there whether I had something to sell or I needed a gift or wanted to buy some jewelry for myself or had repairs. I'm so glad I made the trip there!
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April 2023 by Nahid Markosian
All of the staff we interacted with were friendly and helpful. David spent A LOT of time with us, and made sure we were happy with all of our choices. This is a reputable jewelry store with nice inventory and excellent customer service.
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November 2022 by Stacy Pringle
We had an excellent experience at Gold Trader. Jandé and Damaris were warm, helpful, and knowledgeable. They made our first visit unforgettable and joyful. We are delighted! Thank you for your professionalism!
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October 2022 by John S.
I took in some precious metal for an appraisal. When it was taken into a room out of my sight, some of it "disappeared".
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October 2022 by Ryan G.
Was just in an the gentleman with glass talked to me like I was a child... would not recommend Gold Trader..Ryan G
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September 2022 by Anna C
I recently bought a necklace and pendant there, Jande was very patient, knowledgeable, and friendly.
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September 2022 by zeflar corp
Where do I begin, this is my third interaction dealing with MIKE. Everyone else is helpful but for some reason when I deal with him. He talks to me very condescending. Asking him a quwstion about things I dont know is him making me feel stupid for not kniwin.. Well he is the expert. I wanted to buy lose gems but wanted to know what he had . He gave me a very very condescending answer. I will never ever go there ever ever again..Thanks MIKE FOR NOTHING
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August 2022 by Jo Su (Josu)
Don't buy for anywhere close to trade value.Save yourself some time and go to the Jewelry exchange 5 minutes down the road883 Sumner Ave, Springfield, MA 01108.
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July 2022 by Hiddekel 13
I ask him if I buy you a chain from you for 850 dollars and I try to sell it right back to you how much would you give me and he said 150 to 200 dollars... come on bro
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February 2022 by Rachel Fraser
I met with David yesterday to sell some old jewelry. I was impressed with how thorough but easy the process was as they explained how value was determined. I felt the value was fair and would not hesitate to return again in the future. I highly recommend Gold Trader.
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November 2021 by Gabriel Luces
It was my first time with trading in silver, and they made it a smooth process and gave the best pricing by far !!! Highly recommended
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September 2021 by Lujan Urena
Loved the people here. Very helpful:)
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July 2021 by Beth Wilson
So I have some inherited gold laying in a drawer for years. Decided to sell on a whim and to brush away some old memories. Went in to gold traders. Was helped immediately. Friendly, clean office. Had no idea of quality of gold. Nice young woman tested my pieces. Gave me a price, a check that I could cash across the street. A pleasant experience. One caveat is to recommend that anyone selling gold should check the price of melt gold to figure out the worth before going in or to google while you are there. They made a $600 profit off my exchange. I understand they need to make money too. But I wish in sake of transparency, they said “ we take this percentage off the price as our fee.” Seems more upfront and the consumer feels less likely that they made a bad deal. Live and learn.
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June 2021 by Diana Mackiewicz
Excellent service, first time ever to visit. My husband and I thought the people there were professional, transparent and very friendly. I appreciated the fact that I did not need an appointment. All good at Gold Trader!