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November 2023 by Dawanda Mayes Garcia (Deedee)
9:18 on a Friday night and closed. It says 10pm for a closing time.
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May 2023 by Brittany
On 4/16/2023 I frequented this store in Springfield, MA 383 Allen Street. A quick 2 minute errand turned dangerous really quickly!!! I simply wanted to exchange my unsafe food product for a food product that was properly sealed and free of contaminants. The nameless supervisor quickly told me we don’t do that here! When showing the unsafe food product to the supervisor she insisted that all crackers come like this. Hot gun glue with tape and corners of box opened. When asked for a refund I was denied. When asking for the name of the supervisor she quickly said I’m not giving you that. She also had no name badge present. The supervisor was a Hispanic or mixed breed female with 2 black cornrows and the ends of her hair a pale green color. When asked who is the area director for this branch I was told I’m not telling you that. When asked who do I talk to about this matter she said corporate. When asked what is the phone number to corporate she told me to go look it up. The black female cashier with red wig stated that she cashed my husband out with the contaminated food Items and did not give him a receipt. I asked the supervisor if this is store policy to provide customers with contaminated food and no receipt. The employee whom I was not even speaking to leaves from cashing out customers and began to throw her hands aggressively as if she was ready to fight. A fellow customer had to come by to stop the black woman with red wig from trying to attack me. While the supervisor just stood there and watched!!! When I exclaimed your employee never gave me a receipt and I don’t have the number to corporate she said oh well. Then she must have remembered she had to provide me a receipt for goods purchased so she reluctantly printed me a receipt and left for 10 minutes. She then gave me a paper with a unverifiable phone number and symbols. I had to ask her repeatedly please tell me what you wrote because there are a bunch of symbols on this paper. Again after another 7 minutes of banter she finally provided the correct number. I feel very unsafe and intimidated. I do not want any interaction with these individuals outside of this store with no names I was unable to press charges individually on the woman that tried to attack me. I will be seeking legal counsel! No one deserves to be physically threatened due to not wanting to have to pay for unsafe food products. Especially from employees! I could have been very irate but I kept my cool and I did not deserve to treatment I received!!
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April 2023 by B XoXo
On 4/16/2023 I frequented this store in Springfield, MA 383 Allen Street. A quick 2 minute errand turned dangerous really quickly!!! I simply wanted to exchange my unsafe food product for a food product that was properly sealed and free of contaminants. The nameless supervisor quickly told me we don’t do that here! When showing the unsafe food product to the supervisor she insisted that all crackers come like this. Hot gun glue with tape and corners of box opened. When asked for a refund I was denied. When asking for the name of the supervisor she quickly said I’m not giving you that. She also had no name badge present. The supervisor was a Hispanic or mixed breed female with 2 black cornrows and the ends of her hair a pale green color. When asked who is the area director for this branch I was told I’m not telling you that. When asked who do I talk to about this matter she said corporate. When asked what is the phone number to corporate she told me to go look it up. The black female cashier with red wig stated that she cashed my husband out with the contaminated food Items and did not give him a receipt. I asked the supervisor if this is store policy to provide customers with contaminated food and no receipt. The employee whom I was not even speaking to leaves from cashing out customers and began to throw her hands aggressively as if she was ready to fight. A fellow customer had to come by to stop the black woman with red wig from trying to attack me. While the supervisor just stood there and watched!!! When I exclaimed your employee never gave me a receipt and I don’t have the number to corporate she said oh well. Then she must have remembered she had to provide me a receipt for goods purchased so she reluctantly printed me a receipt and left for 10 minutes. She then gave me a paper with a unverifiable phone number and symbols. I had to ask her repeatedly please tell me what you wrote because there are a bunch of symbols on this paper. Again after another 7 minutes of banter she finally provided the correct number. I feel very unsafe and intimidated. I do not want any interaction with these individuals outside of this store with no names I was unable to press charges individually on the woman that tried to attack me. I will be seeking legal counsel! No one deserves to be physically threatened due to not wanting to have to pay for unsafe food products. Especially from employees! I could have been very irate but I kept my cool and I did not deserve to treatment I received!!
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April 2023 by Nadine Danio
Stopped in at 8:40 tonight and they already had the doors locked and no line inside (like they were trying to take care of a long line before they close at 9) if your sign on your door says you close at 9:00pm you shouldn’t be able to just lock your doors and close at whatever time you please
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March 2023 by Charles Lee
Great, wasn't too busy.
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February 2023 by Zoro
Used to work here and it wasnt good at all management is terrible they work you and pay you so little and only give u 1 shift a week youd be lucky to have at least 3 and i heard mangers had drugs and did em and just wasnt great even a asm used to touch me and rub on me the wrong way not a good work place at all
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December 2022 by Terri Hathaway
First impression when I pulled in was a bad one. Mounds of trash overflowing the barrel outside. Inside, just as bad. The Isles were complete chaos!! Boxes of merchandise open on floor with half of it on the floor. Most of the items that should have been hanging up or on shelves were all over the Isles, cluttering the floor. Absolute mess.
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December 2022 by Princess Vienna
The female employee with the glasses is very rude and unprofessional. She needs to learn how to be professional or stay home. I understand that your job may be tiring but if you can't control yourself then stay home. No one wants to deal with that attitude.
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November 2022 by Joseph Del Rio
Went in and the manager in charge I think her name was kiara. She was very rude, and also wearing sweat pant! Very unprofessional the store was dirty and she was on her phone the whole time doing nothing. I think I saw her a couple weeks ago with a baby in the store also! I will be calling corporate to let them know of this negligence. Also a man was yelling at a female that was very unprofessional especially in front of customers!
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October 2022 by marieli torres
I wnt today at 7:34pm and this store was closed when it says it closes at 9pm me and a few cars had to leave. At least put a note in the door saying your closed.
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October 2022 by Melanie Robare
It’s okay most of the time they have things but some times the shelves are empty
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July 2022 by Sal Manzi
This location is terrible due to the poor access from the road. I've lost patience several times and went to another location.
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May 2022 by Nicole Wagner
Clean store. Great customer service. Superb prices. Joanna is always so friendly and goes above and beyond for her customers.
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March 2022 by Cristy-May Delaney
They had a lot of items and the workers were very nice, but it was very unorganized And dirty, they need to empty the trash outside and clean thier floors
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January 2022 by Josie D 0137 0507
Great store!Clean, organized & well stocked.Lots of parking. Easy to get in & out!Love this store❤
