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June 2024 by Shannon Ryan
Jerry Garcia is an outstanding employee. He was very helpful with me when I came to Cricket to ask questions about their services and phones. He went above and beyond his job duty to assist me. I'm not phone savvy what so ever and his help was much appreciated.
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June 2024 by Jimmy Grimord
Jarry is the guy to ask for! Best service; in and out and he knows everything you'll ever ask for. Been in multiple times and got him at the desk and it was painless. Thanks Jarry keep it up, and if your on cricket, use this store! It'll save you time and money!
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May 2024 by samikchya Chhetri
Amazing customer service from Jerry he’s very helpful and made things easy for me on an activation
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May 2024 by Dawn Smith
Fantastic customer service!!!
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April 2024 by Julio Perez
I feel disgusted with the treatment they gave me because I did not have the full money to take the package and they denied me just the free phone since I was transferring from T-Mobile to Cricket. My understanding was that they give me a free phone when I change but Edgar refused to take the phone because I couldn't get the package that comes with all cover and screen included. I do not recommend that anyone go to this store because of the poor treatment of customers. I'd rather go to Cricket on Main St. They treat customers much better and are very honest. I hope they resolve something because it's not fair.
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April 2024 by Laurie Preste
Great service from Jerry and Brian. They made me very happy today.
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April 2024 by Jess Laneiro
Was a Verizon customer for 27 years, needed a switch to a new company.
In all honesty, the overall experience from purchasing 2 new phones and a new plan online was an absolute nightmare, but hopefully this review is for the cricket wireless at 754 sumner ave, Brian (an employee at that store) was absolutely AMAZING AND HELPED ME OUT! he actually turned my cricket experience from me being livid, to me being…”meh now. So kudos to Brian! He went above and beyond for me ( the customer) THANKS AGAIN BRIAN!!
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April 2023 by Ron Navin
Please purchase your next phone at this location, and ask for Jerry. He is the coolest and informative person ,that I had the pleasure of dealing with. He was very smart and professional to me concerning my phone purchase. He was extremely nice and not pushups and always ask for him..He is a GEM and a pleasure to work with getting the right phone. I give Jerry and Cricket eleven stars. .Thxs again Jerryinto selling you a phone. I feel like I hit the jackpot. Jerry was great. I now only purchase Cricket
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December 2022 by Beth Zelazo
My husband and I stopped in at the cricket Outlet on Sumner Ave in Springfield. We had the pleasure of working with Jerry. He was extremely informative, patient and personable. Something you don't find too often with a person of his age.
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October 2022 by Joe and Son Construction INC.
Very helpful from my call inquiring about a product until purchase following day.Worked perfectly. Thank you.
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August 2022 by Antonia Vega
After having a bad experience at the main Street cricket wireless I went to the Sumner avenue cricket wireless met the nice gentleman Jerry who helped me set up my new phone as well as transferring all my information from my old phone and I would absolutely recommend this to everybody in the area looking for a good cricket wireless phone at a good price
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June 2022 by Israel Casal
Happy. I bought my Phone 11 for $99.00 Show de Bola dollars.
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March 2022 by Jerry Camerota
I'm not really going to get into it except to say I got there between 10:00 and 11:00 in the morning on a Sunday. My phone was dead so I had no clue what time it was.To make a long story short, I never got a phone and the guy behind the counter ended up getting carded off by the police to the mental hospital.It was one of the most entertaining days I've had in a very long time. I'm still laughing just thinking about it.
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March 2022 by Sheilagh Matos
Amazing customer service and Jerry is an amazing and patient sales representative and I'm satisfied with the end result
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February 2022 by me me
Jerry and Edwin provided excellence service!They walked me through step by step through an iPhone upgrade and transfer. Friendly, thorough and very professional.
