Car Rental in Springfield, MA

“Indeed this place has experienced a mass Renaissance. For decades it was abandoned and had suffered Mass deterioration. Thankfully it didn't have a meeting with a wrecking ball.

Thankfully, the teamwork of the city, the state and the federal government were able to miraculously resurrect this iconic landmark and did a phenomenal job in terms of restoration as well as preserving many of the remaining inventory of historical artifacts of the original railroads and of the former Charles Hotel from a bygone era. The consolidation of local bus service PVTA, Intercity service of Greyhound and Peter Pan buses, rail service of commuter rail and Amtrak offer great convenience to travel to a multitude of destinations. They could probably add an overhead shelter at the Intercity bus depot areas similar to what was at the prior Peter Pan Station and they need to raise all the platforms for all of the trains at all the tracks. Moreover they should consider opening the upper-level part of Amtrak for people to wait for the trains up on that level to see their trains coming or going as well as offering additional restrooms for Amtrak passengers without them having to climb up and down stairs or go on an elevator.”

“This is a small, quaint, humble little rental spot with attentive service and kind customer care. Paul was the staff member who seemed to be handling everything, but still manages to provide an extraordinary investment in our experience. He is clear and cheerful in his communication and a trustworthy staff member. We had a great experience with a single day rental, thanks to Paul!”

“I love the way they accommodate your needs very friendly very professional. I have never left disappointed I highly recommend them at the Springfield East Colombus Ave enterprise to any one that’s looking to rent a car.”

“I like to share my experience with Enterprise Rental they been really helpful the vehicle they gave me to rent , at first was a little nervous driving it "no key " lol , had it for about little over 3 weeks I would recommend going there ? thank you again Lisa Bohnak.”

“And they did it again! I posted the below review prior to my last rental. This time I had the dates wrong on my reservation and I was taken care of without event. They had an SUV ready for me within 20 minutes and I was on my way. GREAT customer service and care. All Budget Car Rental locations should be so effcient.(PREVIOUS REVIEW)I have used this Budget on 2 occasions and have been super pleased each time. The service and vehicle condition were great. My third time is approaching Friday. Happy returning customer.”

“I had a very good experience renting a car with this branch, a nice car, a wonderful and polite manager (unfortunately, I don't remember the name of the man), I ordered a car through the Expedia service, everything was processed quickly in 5 minutes, I handed over the car in a few seconds, everything is fine,”

“We arrived at 4:20pm & there was only one associate in the office. He was already helping someone and had another customer waiting- I walked in and two more people followed after me. The one associate, whose name is Waverly helped all of us by himself- and ended up working/ keeping the office open for an additional 40 minutes.

He helped us get our vehicle rental the same day (through insurance) and explained the fees and rental contract in detail. He was patient and courteous. I will gladly come back due to the excellent service Waverly provided.”