“I’m a long time member and have always had excellent service here. Throughout the years, all staff have been kind, courteous, professional, and always up for a good laugh! Most recently, Jenny helped me over the course of several months with some personal financial matters which under different circumstances could have been extremely stressful. However, her advice, customer service, and conversations made this experience easy and enjoyable! A big thank you to her and everyone there for all their help and I look forward to working with them in the future.”
“I met with Sam Einzig the Financial Advisor at the Springfield branch inside the Rehabilitation Center at the Mercy Hospital for the first time and I felt secure and comfortable talking finances with him. He is extremely personable and he made me feel like he truly cares, because he does. He gave me realistic numbers, a To Do List to work on, and a time frame as to when these small tasks need to be completed. I will definitely recommend. It was an Amazing experience!!!!”
“I was so glad they opened a branch in Springfield. The people are helpful, knowledgeable, and friendly. I love Florence Savings for many reasons, but one of the top perks is they cover the costs of other ATMs if you use your card for a few purchases and online payments each month, which I do anyway. So, if I can't get to a FSB ATM, FSB will reimburse the cost of using a direct one. That is a huge plus to me.”
8:30AM - 12PM
1051 St James Ave, Springfield“Due to road construction it can be a little backed up but otherwise than that and the errors they have been having in mobile apps they seem to have a great pleasant atmosphere”
“I have been with them for a long time and love this banking institution. I had a few glitches at first but they were due to my misunderstanding of how they operate, not their fault. After that , its been nothing but banking bliss :Great loan interest rates, people going out of their way to help me in frustrating situations, always a smile and updates on things that I should know about that will help me. I love this place and anyone who has a bad word to say : I dont doubt that your experience happened. But what I will say is that if in fact it was Freedom's fault.......let us all know your secret on how youve lived your life totally mistake free. It might be the answer to global peace and the Utopian society that we've all dreamed of living in. To anyone else who thought it necessary to dog Freedom, Id like to encourage you to get out of your own way and give them another chance. My hope is that you'll get to that place that Im already at, the place of total satisfaction and feeling that you re in the best of hands when it comes to banking. Freedom Credit Union...only place to bank. Believe it !!”
9AM - 12PM
1355 Boston Road, Springfield“GOOD EVERYONE I'VE BEEN WITH THIS BANK FOR 7 YEARS AND I'VE NEVER HAD ANY PROBLEMS ON THE CONTRARY THEY HAVE BEEN KIND AND HONEST AND VERY HELPFUL OF COURSE IF THEY ARE OVERDRAWED THERE IS A CHARGE AS THEY SAID, A CHARGE THAT THEN THEY HAVE EVEN RETURNED TO ME EXTREMELY GOOD AND THEIR EMPLOYEES THEY HAVE ALWAYS EXTORTED ME THEY HAVE RETURNED MY MONEY ? I ALWAYS AND NEVER DO THINGS OUT OF PLACE AND NOTHING BAD HAPPENS MY SUPER PLEASANT EXPERIENCE I DON'T CHANGE ME FOR ANYONE.”
9AM - 1PM
561 Sumner Ave, Springfield“I appreciate that the tellers are helpful and do not rush you if you are missing something. They now have a security guard that stands in the ATM during business hours.”
9AM - 1PM
1391 Main St, Springfield“Chase Bank on Main Street in Springfield, Massachusetts is a recently new Bank in the area. The staff there are courteous, friendly, helpful and professional. I'm glad we chose to do banking with Chase. Anyone looking for a good Bank, Chase is a good choice. Savings, Checking, CDs, Mortgages, Investments, they do it all. Check Them Out!”
9AM - 1PM
412 Boston Rd, Springfield9AM - 1PM
1441 Main St, Springfield“People keep talking about your trading strategies, I must say you are one of the best manager, I recommend Mr Ralph Carico to every Investor out there. I couldn’t have done it without your expert services. I am very appreciative of your efforts, and I look forward to continuing to work together with Ralph Carico”
“Great experience both over the phone (got through to a real person in under 5 minutes) and in person. Very friendly staff. Made me feel comfortable and answered all of my questions.”
9AM - 1PM
1360 Carew St, Springfield“Awesome bank,It is one of the best banks in Springfield,MA.Everyone is friendly and always willing to answer any questions. On a corner inside a lot with a few stores if you need to shop, also different restaurants nearby and pharmacy's.”
“Micheal Kelly is absolutely amazing! I just secured a mortgage with Arrha, all thanks to Mike. His extensive knowledge, wisdom, and experience made the whole process simple. A big shoutout to Mike! If you're in the market for a mortgage, I highly recommend reaching out to Mike Kelly at Arrha. You won't be disappointed!”
“Pretty straightforward banking, the user friendly banking app is what makes me a customer. It doesn't lock your account every other week due to one wrong password attempt as other banks do it. Well done, now please don't change it and ruin it, as other banks have done all sorts of inside out & backwards.”
9AM - 12PM
29 State St, Springfield“It is a trustworthy bank. Very good service and treatment. Ample parking, wheelchair accessible, wide doors and corridors with easy access. There was no line. We resolved quickly.”
9AM - 1PM
1391 Main St, Springfield“Chase Bank on Main Street in Springfield, Massachusetts is a recently new Bank in the area. The staff there are courteous, friendly, helpful and professional. I'm glad we chose to do banking with Chase. Anyone looking for a good Bank, Chase is a good choice. Savings, Checking, CDs, Mortgages, Investments, they do it all. Check Them Out!”
“Recently switched over to BoA and opened up a checking account, just returned today to open a savings. Both times I was assisted by Stephanie and she is absolutely amazing. Super friendly and helpful. Definitely glad I chose this bank!”
9AM - 12PM
1077 St James Ave, Springfield“I have never had any issues with M & T Bank and the employees are very helpful, great customers service always willing to go that extra mile. I been with this bank since it was called Webster bank so I been with the bank for many years now and no regrets. Nataly and James are my two main people to go.”
“This review is specifically for loan officer Maria Caraballo-Pagan. Not GSCU as a whole. Maria was really great to work with. She communicated well and always got an answer to any question I had. (And there were many). If she didn’t know it or wasn’t confident, she confirmed with her supervisor. Her confidence and concern with providing accurate information at all times, sets her apart. “Better to ask now, than pay for it later” attitude which I appreciate so much. She was quick, accurate and got the job done and we really appreciate that. Thank you Maria! You have long term customers in us. :)”