-
January 2024 by Exploring Traveling Eating
Drove here with a flat tire 5min to closing and they didn't hesitate to attend my need. Changed my tire and within 10min I was out of there. Fast service very friendly and respectful staff.Thank you
-
January 2024 by Luz Flores
So happy that my Mechanic Alex came with me to look at the tires because they was just trying to give me the tires that wouldn’t have pass inspection ( used tires balding ).
-
December 2023 by Jania Pagan-Cruz
This place is absolutely terrible if you’re a women, I went to get a used tire and the whole time they kept my original tire and tried to patch it. The next day I got out of work and my tire was on the ground, and I could’ve easily gotten into a car accident. My aunt went a few days earlier than I did and they treated her car like trash, messed up her rims and over charged her. I 100% don’t recommend women going here alone because they will do a terrible job on your car, and they can care less. This is a photo of my tire after I seen them, instead of a replacement they tried to plug the tire. After I went there specifically requesting a new one.
-
December 2023 by James Lareau
Wow.wow.wowBeen having a hard time finding a good tire shop and I now have a new home!!! Bay auto... is quick fair and easy to deal with. Thank you for installing programming and syncing my Tpms'
-
October 2023 by Ronald Sisco
Great place to go for some custom rims and tires that will upgrade the look of your ride easily. The staff here are very hard workers who know how to get the job done
-
October 2023 by Ed 82
They're a bunch of hackers and pigs went a few months back to get tires. The other day I went to do a break job on my vehicle they broke 2 lug nut stud one in the front drivers side and another in the rear passenger side and they never bothered to tell me anything this place sucks go somewhere else don't waste your money here I'll never go back again.
-
October 2023 by Marie Chartrand
This shop and the team that work there are the most honest, efficient, and truly decent businesses I have ever dealt with. 5 Stars all the way!
-
October 2023 by Juan Rodriguez
Great service, had me in and out as soon as they could and provided great help and answers when I had questions. Will be back soon and hopefully a regular!
-
August 2023 by Shawana “Muva” L
I went in right before closing and they removed the nail in my tire… patched me up and I was on my way quick and have been riding great since … friendly service and location great ?? in and out
-
August 2023 by Kara Rousseau
This place may be a smaller business.... but they are beyond nice and they have great prices. I can't wait till they can expand to have faster more efficient service but if you plan for extra time to get work done it will be worth it especially for the $$ you'll save! I'm so glad we discovered this place 2 years ago when no other place had the type of tire in stock for one of my cars! Rob one of the owners is great! The owners themselves are also amazing.
-
August 2023 by Kevin Spruill
I really dislike leaving bad reviews. However, as consumers, we have the power to directly impact commerce. Afterall, it is our hard earned money we turn over to these businesses. It should be solely up to us to keep them honest. Which is why I started doing reviews. That being said, I purchased a set of rims/tires from this place several weeks back. Literally, as soon as I drove away, I could tell something was wrong. I contacted them the very next morning, since they were closing at the time I picked up my car after the install. I told them my car was vibrating and that there was obviously an issue. The first problem was that the rims they installed (not the rims I asked for) were immediately scratched, as they were rubbing against my calipers. The heavy rain that day prevented me from being able to hear any rubbing. They scratched some of the paint off of my calipers. The second issue was discovered by my mechanic while my vehicle was in the shop for an unrelated issue the very next morning. I learned that two of the rims were bent. When I informed my mechanic that I had just purchased the rims the afternoon before, he suggested that they could have been defective from the manufacturer. Understandable, except my mechanic did not understand why it was not caught before the install. I informed the folks over at Bay Auto (the day after I purchased the rims) they had me drive back in several times, never replaced the rims, even though one of their employees confirmed that two of the rims were in fact bent and they were shown where the back of the rims were scratched from rubbing against my calipers. They said they would replace them, I am still waiting. During my 3rd visit, for what I thought was to get the replacements, I was told they were ordered and that I would be receiving a phone call by next week. That was last week. I have driven an hour and a half every week for the past 3 weeks, just to be told to come back next week. It isn't that hard to make this right. You installed rims onto my vehicle, they were not the correct rims for my vehicle. Instead of telling me that so I can choose different rims, you install spacers (without telling me)...my calipers get scratched, along with the new rims I just purchased, and on top of that two of the rims are bent. It should be easy to figure out what to do here in the interest of customer service. I waited a month to post this review. I believe in giving businesses a chance to make things right. I have been patient, but nothing has been done about my situation. Now, I have no choice but to post this review. In addition, I will be contacting the better business bureau. It is not about the good reviews an establishment receives. It is about the few bad ones that really tell the story. If you cannot fix issues where it concerns the unsatisfied customers who had legitimate complaints, that is more defining than the ones who were happy with the services that went smoothly. Before you pay your hard earned money, please go to a business that immediately makes things right when they make a mistake. Avoid this place on the off chance that next time something like this happens, it could be to you. Mistakes happen. Honest people who do honest business do not make the customer jump through hoops before they make it right. I wish I could give 0 starts...because 1 star is too many. Thanks for reading!
-
June 2023 by Jason Visneau
They do amazing work and they are very respectful and help you with what ever you need I would 100 percent recommend them to everyone
-
April 2023 by Khaos The Kid
Great first visit! I saw them yesterday because I needed a tire. They were so much cheaper than town fair tire. I will be using them ftom now on. They even do alignments and other car service work. They all very nice people, including the receptionist.
-
April 2023 by Stephanie de leon
I absolutely appreciate the time and great service I received. I needed services for my Toyota Highlander service is like taking it to an expensive dealer except his prices are so reasonableThank you again?
-
February 2023 by sally montanez
Not happy with this place went in with a flat tire and waited a long time then came out with a slow leak tire took it to another shop and found out it had a nail it and found out they broke my tire pressure sensor and they taped it on. I only gave it one star because I had to to write this review.