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February 2024 by Marie Williams
Im looking at all the reviews about help with wipers must of just been me they didn't want to help. I purchased one wiper while no one was in the store was parked in the front and they never offered me any help. I asked someone walking in the parking lot to help me and found out he was a store employee and he was more than willing. Only reason I'm not giving store one star. Chicopee auto zone will offer to put the wiper on for you just used to it I guess and the fact that it was snowing out made it worse.
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January 2024 by Kevin
Knowledgeable staff, let me use their diagnostic tool and saved me time and money by letting diagnose my cars problem without paying a mechanic shop $75.00 fee to do the same exact thing. I honestly recommend that store to everyone in the Springfield Plaza area for all their cars needs..
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January 2024 by Walter Parzychowski
Didn't have what I was looking for.
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December 2023 by Joe Douglass
I received fantastic service here last night. I pulled in just before closing time in need of a windshield wiper and two young men went above and beyond in helping me. They were super friendly and attentive. I felt like was in a movie or something. I’ve never been treated so well at an auto parts store.
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November 2023 by sheila cincone
Very friendly good service
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October 2023 by Vadym Levchyk
It's Okey, sensors always bad first time you buy
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October 2023 by j mart 123
Awesome good customer service
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September 2023 by Edward & Daisy Salas Montalvo
Very nice and clean place, the guy in the register helped me to get what I needed.
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July 2023 by Ruby Chicoine
Staff was fantastic, shoutout to Carmelo and Ruben. I walked in with a headache and a check engine light. Walked out headache free and had exactly what I needed to fix the problem : )
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July 2023 by Maura Morrissey
Good service. Decent prices
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June 2023 by Shaka M.
I stopped by today needing a light bulb for my car. Mello went the extra mile for me. Not only did he find the right one but he also installed it. He had great customer service. You guys are lucky to have him.
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June 2023 by Ian Pieffer
I arrived at 7:52. As I got out of my car . The man at the door said they are closed . I said just 1 quick thing? It's not even 5 of 8:00? He said "no we're cashing the last customer out now. But, a silver lining... I received excellent service at O'Reilly's in Springfield plaza . They will get all of my business from now on. They also close at 8pm✌️
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February 2023 by nahyska dumey
The manager Yamille went above and beyond in helping me find the correct windshield wipers for my car. She even installed them herself after finding out the ones put on by the dealership were on wrong, she was really helpful and caring. Would go there again.
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January 2023 by Zach P.
The staff are knowledgeable and the store is well organized. My go to.
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December 2022 by Danielle Canty
Went to the Liberty St AutoZone to pick up a portable heater/defroster. No customers there, place wreaked of weed, young man comes to the counter and asks me what I need. I tell him and he says "that doesn't exist" with a smirk on his face. I asked if he was sure, he proceeds to walk all thru the store and says, "Nope, doesn't exist! " Guess what, across the street at O'REILLY'S, IT EXISTS!! IF YOU DON'T SELL SOMETHING THEN SAY YOU DON'T SELL THAT, NOT THAT IT DOESN'T EXIST!! Need to teach your employees better!
