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June 2024 by Alex Krake
Always helpful!
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June 2024 by Wister Figueroa
They don't have the thing they advertise on the web site.
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May 2024 by Flower Power
Found what I was looking for in 30 seconds on the left as soon as I walked in
As I was walking in, I was very happily greeted by 2 very young men. And as I was looking on the wall, they asked what I needed, I told them and as I picked up the product I needed, they said, "oh you have it in your hand!" Lol! I don't think they expected a girl know the exact problem of her car and the exact product was needed. Lol! Really great kids/workers!
This Auto Zone is a really clean, stocked store with awesome, knowledgeable and friendly workers!!!
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May 2024 by Luis Hernandez
To expensive to buy parts ripoff I give them a big fat FFFFFFF
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April 2024 by Paul Stone
It's a decent auto parts store. Pretty busy. The guy helping me was very helpful. I got what I was looking for and was out pretty quick. The parking is limited, but usually there's an available spot. No problems.
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April 2024 by John Hanifin
Always have folks willing to help - knowledgeable and patient! Thanks!
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April 2024 by melissa correa
They always selling the wrong part?
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March 2024 by Angel Huertas
Great service but sorry it was a mess everyone looking for one part because it wasn't in its place
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March 2024 by Joshua Flores
Their customer service was very good rep got what I needed really quickly he was very knowledgeable about the parts that I needed told me which are good for warranties and I was in and out of there. Good place good people.
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February 2024 by Antonio Feliciano
You go in there at their phones with three employees. Nobody pays attention to no one., That is a disgrace it never used to be like that at this store it seems like is losing control. You have to ask for help all the time and they still ignore you or give you the rock part all the time.
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February 2024 by Marie Williams
Im looking at all the reviews about help with wipers must of just been me they didn't want to help. I purchased one wiper while no one was in the store was parked in the front and they never offered me any help. I asked someone walking in the parking lot to help me and found out he was a store employee and he was more than willing. Only reason I'm not giving store one star. Chicopee auto zone will offer to put the wiper on for you just used to it I guess and the fact that it was snowing out made it worse.
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January 2024 by Kevin
Knowledgeable staff, let me use their diagnostic tool and saved me time and money by letting diagnose my cars problem without paying a mechanic shop $75.00 fee to do the same exact thing. I honestly recommend that store to everyone in the Springfield Plaza area for all their cars needs..
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January 2024 by Walter Parzychowski
Didn't have what I was looking for.
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December 2023 by Joe Douglass
I received fantastic service here last night. I pulled in just before closing time in need of a windshield wiper and two young men went above and beyond in helping me. They were super friendly and attentive. I felt like was in a movie or something. I’ve never been treated so well at an auto parts store.
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November 2023 by Franklin Cepeda
Very good service and good price
