Koopman Lumber & Hardware in Indian Orchard is highly regarded for its excellent customer service and wide selection of home improvement supplies. Customers appreciate the fast service and helpful associates who are readily available to assist with lumber needs and measurements, making the shopping experience efficient compared to larger stores like Home Depot. The store offers great prices on a variety of products, although parking can be limited. Additionally, Koopman has a reputation for addressing customer issues effectively, as seen when their team traveled from Massachusetts to fix a complex problem with a sliding door. Overall, Koopman Lumber & Hardware is recommended for both DIY enthusiasts and residential customers seeking quality products and knowledgeable service for their home improvement projects.
Got back quickly with the quote, able to go the extra mile.
May 2025
Direct contact with an employee, help me with the lumber that I needed and measurements. Fast customer service. Not like Home Depot and you have to wait around to find somebody. Definitely will be returning to Koopman for all my needs!
February 2025
Needed ice melt after seeing all the usual stores sold out. They have high quality ice melt for a good price.
