Westfield Bank is a well-regarded financial institution, known for its excellent customer service and friendly staff. Customers consistently report positive experiences, with the Manager, Assistant Manager, and Tellers providing great interactions. However, there is one teller who is sometimes described as rude, throwing receipts and lacking a friendly demeanor. Overall, Westfield Bank is highly recommended, with clients praising the bank's efficient handling of issues, such as account hacking, and its ability to make the process smooth and stress-free.
My experiences here at this location are usually good but there is one teller who is almost always kind of rude. She throws your receipt onto the counter in a rude way and never smiles when speaking to you. I'm not sure if she's like this with others but she does this to me every time I see her.
January 2023
Problems with my account on hold for over 5 minutes and no answer. Processing time take forever.
