“They possess an impressive depth of knowledge and are incredibly supportive. In addition to purchasing a filter from them, they generously shared their expertise on various other items. They patiently took the time to educate us, and their genuine passion for aquatic companions was evident throughout our interaction.”
“The people here are fantastic. They were patient and thorough in answering our questions. They offer a wealth of knowledge. I’m glad we made the 2 hour drive to do business here.”
7AM - 5:30PM
860 Suffield St, Agawam
Pet Stores
“Arlo gets the privilege to get to come here Tuesday through Saturday and play his little heart out while I go to work. The happiness that I see on his face when he gets to the door is worth more than its weight in gold. Truly a stellar daycare for dogs. Every member of the staff is truly amazing and clearly cares for your dog as if it's one of their own. Plus they're grooming service is amazing as well.”
“my dog has a history of anxiety and never seemed happy after being groomed until this place! she was actually happy afterwards and her coat was a completely different texture, much softer and fluffier (black lab mix)”
8:30AM - 7PM
81 Springfield Rd, Westfield
Pet Stores
“I was so glad to hear that they have reopened just this branch as an independent location! But the phone number appears to be out of service - does anyone know what the new phone number is?”
8 - 11AM 12 - 5PM
10 Douglas Rd, Southampton
Pet Stores
“I boarded my dog here in January and he was so well taken care of! They kept me up to date with everything including fears and good moments. I would absolutely use them again for any of my boarding or daycare needs”
“I originally ordered online from them and had a bad experience. Two things I'd ordered and paid for weren't in stock and hadn't been in stock for weeks. When they asked me if I'd accept an alternative, I picked one; but when it was delivered they'd given me a different alternative than the one I picked.But recently I went in-store with my puppy and my friends with their puppies and we had a great time! They were extremely friendly and helpful at the counter. So maybe I'll just purchase in-store from now on.”
“Excellent service! We went in to purchase new dog food for our 1 year old pup... they could explain the difference and the benefits of each brand of food for our dog, transitioning from puppy to adult food! Extremely knowledgable and helpful!”
“My, new to me, rescue dog would not allow touch to his paws, ears or teeth. He would lash out and nip whomever attempted to touch him. Nicole and Michael found a way to soothe him making it possible to have his nails cut. This was a major accomplishment that lead to changing my dog Charlie’s behavior entirely.Nicole and Michael are a great team. They’re kind, they’re patient and they’re compassionate. I’ll always be grateful for the impact and behavioral changes they’ve had on my dog Charlie.”
“We needed to buy a tractor, so I visited Tractor Supply in Simsbury, Connecticut, which is in our area.
The salesperson, Jacquelyn, was very friendly and offered to help me choose a tractor. She was very knowledgeable in explaining the advantages of the different models and helping me order the model I chose.
When I got home, realizing that the model I chose was too big for our garage, I called the store and asked to cancel my order. The store manager Jeff who answered my call immediately explained how to cancel my order and gave me a customer service number to call to cancel my order.
The customer service representative, Chalsey, not only processed my cancellation request very quickly, but also helped me get a full refund for the cancelled purchase.
Summarizing my impressions from communicating with different employees of different departments of Tractor Supply, I came to the conclusion that the company has a customer-oriented policy. Therefore, when I need to buy something that is there, I will first come to the company store.”
9AM - 9PM
45 Holyoke St, Holyoke
Pet Stores
“A Pet Paradise
I buy my cat food on Petco, and it truly exceeded my expectations. The store offers a delightful range of pet food and sand, creating a haven for pet owners like myself.
The pet food section boasts a diverse selection, catering to various dietary needs and preferences. From premium kibble to specialized treats, Petco ensures that every pet's nutritional requirements are met. The knowledgeable staff provided helpful recommendations, making the shopping experience enjoyable and informative.
The sand section, designed with meticulous care, offers a variety of sands suitable for different pets. Whether you have a finned friend or a furry companion, there's a perfect option for everyone. The clean and well-organized displays made it easy to find the ideal sand for my pet's habitat.
The pet food is sourced from reputable brands, ensuring top-notch ingredients for our beloved animals. Additionally, the sands are free from harmful chemicals, promoting a safe environment for pets to thrive.
The ambiance of Petco is welcoming, with a friendly atmosphere that embraces pet enthusiasts. The staff's passion for animals is evident, creating a positive and engaging shopping experience. The store's commitment to customer satisfaction is commendable, as they go above and beyond to address any queries and provide valuable insights.
I had a fantastic experience shopping for my cat at Petco. The store had a vast selection of high-quality products, and the staff were incredibly helpful and knowledgeable. They took the time to understand my cat's specific needs and preferences, recommending the perfect food and toys. Additionally, the customer service was exceptional; the staff went above and beyond to ensure I had everything I needed and even provided helpful tips for keeping my cat healthy and happy. Overall, it was a wonderful shopping experience, and I'll definitely be returning to Petco for all my cat's needs.
In conclusion, Petco has become my go-to destination for all things pet-related. The combination of high-quality products, knowledgeable staff, and a welcoming environment makes it a standout choice for pet owners seeking the best for their furry or scaly friends. Highly recommended!”
“Thank you Jeff so very much for your help and support. You are truly an angel for helping the puppies that were so very sick. There is a special spot in heaven for you”