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January 2024 by Brian
Poor customer service
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October 2023 by Josh Frenette
Every time we try to get parts. They are incorrect. Incredibly disappointing. brake pads for a 2005 Toyota shouldn't be that hard.
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April 2023 by Chris J. Grabowski
NAPA Auto Parts in Southwick, MA. is a Great place to do Business for Auto Parts !!! The Desk Sales Clerks are Top Notch & Very Professional with Customer Help Service.
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September 2022 by MIKHAIL VK
They got some parts for your car
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August 2022 by lizi 893
Size 35 battery is small for 2016 Toyota RAV4 LE and wiggles so not safe.Went to the Napa store in Southwick MA and the “lead/manager” said: Bring the car and we can check another battery and no money Involved only exchange product, he suggested the battery and I replaced it and it fitted perfectly. After I replaced the battery and fitted perfectly the lead/manager said oh “ I need to do a return process first and you buy it after” you said no money involved? Oh I can’t do it!! I was like so you did bait and switch??
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June 2022 by Stephanie Gleason
Great service.They really helped me find the exact part I was looking for
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May 2022 by SeeTurtle -
Been here a few times. Once for wiper and fluid. Once for an oil filter. And lastly for motor oil. Each time they had what I wanted and we're friendly while helping me locate the items. If you need any auto parts, napa is the place to go!
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May 2022 by Norm Cote
Never been a fan of Napa, very expensive and I don't like the quality of most their parts.That said I've been a Dealership MasterTech over 35 years so I speak with experience FWIW.
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March 2022 by Steve DellaGiustina
Always professional and friendly. They really know their stuff!
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November 2021 by Andy Gogol
Thanks Steve for getting me back on the job.
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October 2021 by Robert Wheeler
Quality parts and they usually have what you need
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October 2021 by David Meyer
Great service from staff. Good prices.
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August 2021 by Timothy A.
The staff is sooo horrible here. The management is a joke. EVERYTHING in this store is cover in thick thick layers of dust. It doesnt look like this store has been cleaned since it opened
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May 2021 by Poppa Geno
They helped me finding pieces for a go cart that was 20 years old. I appreciate the help. Spent time to find the right parts
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December 2020 by Nikki D
NAPA has very helpful and knowledgeable staff!
