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“I called to inquire about an adjustable steam valve for radiators and they were very professional and respectful, they found it within seconds and had a reasonable price. When I came to the supply storage all I had to do was mention that I was the one who called about it, he had the parts pulled within a couple minutes. Spent 5 minutes in the store and was on my way. Great customer service.”
“Always my go to for quality and service. Family owned, sold to a long time employee, who continues the high quality and myriad services. This week is was paint supplies. But I own a 45 year old house, just renovated two bathrooms. So it's always something.”
“We usually see George at the store, and we are always very pleased with his customer service and inventory. This time, his son Dylan greeted us, and he was equally friendly, helpful and provided excellent service. We love supporting our local hardware store, and are so happy they are there.”
“Never had a bad experience at any of the Rocky's stores. The employee's are always customer driven . They always seem to enjoy being there and helping you find what ever you are looking for.”
“Mike is a true professional in the area. Goes above and beyond to accommodate every need I had. Can't thank him enough and his team. A huge help on every project.”
“We frequent this local hardware store due to its proximity, preferring it over Home Depot. The staff consistently goes above and beyond, extending warm greetings as we enter and readily assisting us in locating our desired items. Their unwavering helpfulness is particularly valued, especially for someone like me who occasionally feels a bit disoriented navigating the aisles of a hardware store – stereotypical as it may be. Their friendly demeanor and assistance are truly appreciated every time we visit.”
“The employees at the Home Depot stores are, for the most part, wonderful. My beef is with the fact that Home Depot (and other retailers) are trying to get rid of employees via the introduction of ‘Self-Checkout’, to the detriment of the patrons and employees. The delays, confusion and
frustration ,while checking out, is rampant at all stores that have implemented and emphasized ‘Self-Checkout’
Please, I want to deal with a ‘HUMAN’!!!!!!”
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“Only discovered the store today and I was pleasantly surprised. Lots of product depth. I was planning a quick in and out but all the choices had me stopping and reading to make a decision. Friendly staff inquired if I needed any assistance. It's good to patronize a local small business.”