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August 2024 by Pam Cincotta
The associates at both the counter and at the pharmacy are always helpful and courteous.
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July 2024 by DucDucGoose
Somehow CVS, and not just this CVS but the company as a whole has found a way to make getting in contact with a human being at the pharmacy even harder and more frustrating by having to deal with a robot trying to get you to download their app or give your permission to receive texts or other options until at the very end you are able to leave a message and the robots says they’ll call you back in as early as one hour. Do you know how difficult that makes getting problems situation? Especially on a Friday when doctors are off during weekends. They’ve somehow managed to make a frustrating and stressful experience even worse by playing phone tag when you use to be able to deal with everything much quicker. I need a new pharmacy.
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July 2024 by Terry Xmas
Fully stocked clean store with outstanding customer service
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June 2024 by Jennifer M
Love this CVS. Clean, neat, staff is polite and friendly. The pharmacy staff is also very helpful compared to other CVS I use.
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June 2024 by Denise Blackburn
The cashier was wonderful! I did self check out and noticed I didn’t get my sales and coupon savings. She returned the whole order and rang in my order again, which ended up saving me a lot of money! I left a very happy customer!
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January 2024 by Danielle Sullivan
Always helpful and friendly
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November 2023 by Kristy C
I had a really good experience friendly staff very helpful .
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August 2023 by Jordyne M. Daponde
They are all power tripping knowing we need our medication and they are in control.
Was there physically in person. That means it should take them 15 mins because people who go there are the priority.
I went at 10:30 and the Pharmacist herself had the nerve to tell me to come back at 2:00 pm. They literally withhold medication.
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August 2023 by Michelle “Mac327” Cincotta
Awfully
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May 2023 by Jordyne M. Taylor
They are all power tripping knowing we need our medication and they are in control.Was there physically in person. That means it should take them 15 mins because people who go there are the priority.I went at 10:30 and the Pharmacist herself had the nerve to tell me to come back at 2:00 pm. They literally withhold medication.
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April 2023 by Pam Bergstrom
Still don't have my Dr info right.A little bit upset. I changed pharmacy because other place was awful. Not thinking this one too great seeing Dr. Info is most important
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September 2022 by r loo
if i could give them a negitive rating i WOULD !! BECKY the “manager” needs to be removed. She does not care about human beings she is very rude she has no people skills and shrugs everything off. I went in there today after being in a five car pile up yesterday with my two kids present with me and requested my medication that was sent over from Baystate Hospital and I was informed I wasn’t allowed to pick it up because I did not have identification which was in my vehicle that was totaled by a drunk driver yesterday. i’ve been using the CVS for the last 8-9 months picking up a prescription that requires identification every month with no problem picking it up she sees it every month but couldn’t work with me this one time while i have literally no access to my license as it is in my vehicle totaled out. I did show a picture on my cell phone of the ID (that wasn’t enough) i broke my arms , toe , and have a concussion . The first lady i r spoke to was nice and went and asked a different employee with bright purple hair who turned out to be named SARA. Who literally did not wait for her co worker to be finished asking the question before just saying NO. and proceeding to help whoever was at the drive through. So i asked her to ask her manager and explain i am in pain and what has happen and why i don’t have ID but do have picture proof of ID / dish charge paperwork before she could BECKY CAME and proceeded to do what i typed above. She needs to be fired and find a job that requires no people skills. BECKY ended up CANCELING A MEDICAL PRESCRIPTION FROM BAYSTATE MEDICAL CENTER from a licensed doctor and threatened me with police. When i asked her to file a complaint she said i can go “upfront “ instead of just handing me a paper right there i could fill out and giving me her information. I called baystate who then reached out to CVS directly. I will be calling CVS corporate on Becky and Sara.
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August 2022 by East Coast lovin'
Today 3.17.22 Sarah didn't open the doors until almost 830. She was hanging out with the delivery driver instead of opening the doors to the store that opens at 8am. There were 3 cars waiting in the parking lot and one lady said "I tried knocking". I called the store multiple times until someone finally picked up at 817am. The person who answered said "oh, I forgot" in response to me asking them to open the door.Sarah seems distracted with the driver. He even had to tell her "you have a customer" when they were talking by the entrance and I was walking to the counter. No apology, nothing. Just attitude towards me for her lack of ability to do her job she chose.
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August 2022 by East Coast
Today 3.17.22 Sarah didn't open the doors until almost 830. She was hanging out with the delivery driver instead of opening the doors to the store that opens at 8am. There were 3 cars waiting in the parking lot and one lady said "I tried knocking". I called the store multiple times until someone finally picked up at 817am. The person who answered said "oh, I forgot" in response to me asking them to open the door.
Sarah seems distracted with the driver. He even had to tell her "you have a customer" when they were talking by the entrance and I was walking to the counter. No apology, nothing. Just attitude towards me for her lack of ability to do her job she chose.
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August 2022 by Landon Hansen
Overpriced pokemon and cards its annoying
