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September 2024 by Duane Schremser
Thanks to Don He helped me resolve an issue with a repair insurance company Through his persistence and knowledge he got the company to pay my claim . He went the extra mile when he didn’t have to . I am so glad I went there Thanks again Don and the crew .
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August 2024 by sugarsayz
Took me in without an appointment and got the job done! Thanks for the hard work guys!
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June 2024 by Jessica Perez
Great service. Fixed my husband Victor's transmission quick. Everyone there was so friendly and service was fair priced
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June 2024 by Christopher Kowalski
Don was honest with me as they could not replicate the issues i was describing. Took the time to really try and find the problem but could not. Only charged me for labor. I felt this was fair.
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April 2024 by Saket Lohia
Rude and incompetent people
They are full of themselves and don’t treat customers well.
So Bob the owner just called after reading my review and is upset that I left a negative review. He costed me tow money by telling me that I can get the truck towed there and he would look at it. I as a concerned small business owner called him to ask when I can expect a diagnosis and then he told me that he does not want to work in the truck and to get it towed out of there again. He hung up on me at that point. I WAS very happy in the past working with his shop and they had done good work and also referred 2 customers who used his services. SOMETHING changed in his attitude recently and after costing me $900 in tows and being rude to me and my employees I will make sure that NO ONE in my network EVER uses him again. He could have resolved this easily by being civil but something has changed in his attitude recently.
He said small businesses should look out for each other and he is RIGHT, he was the first to break that respect for each other by falsely saying that he would look at it and having me tow it there.
His money or a clients money are BOTH something that we put in hard work for.
Also he states below in his response that I told him that other shops did not want to work on it BUT he fails to say that he recommended a shop that works only on sedans and personal vehicles not commercial vehicles and that is what I told him that they would not work on my truck as it is something they do not do. BOB ONLY wants to listen to himself talk and no one else.
BBB complaint on the way.
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April 2024 by Scott Leatherdale
Only had experience with Don. They should definitely have someone else to talk to the customers as he believes that people can read minds and have multiple vehicles. I spoke with him a week ago, and with my work and kids schedule, I was unable to get my truck in for diagnostics. I finally took the day off, waited for a tow truck all day, got it to their shop around 1:30 pm and he said I would have to leave it and they would get back to me when they have a chance. I wish they told me that their shop machine takes couple day's or I could've has a different shop look at it. I drove it to a different shop in Oxford in 2nd gear , and they're short a guy at the shop, but they said they could fit me in today. Js seems much better, more informative, they don't seem shady, and best of all, their diagnostics machine only takes a few moments. So they're able to help a single dad out who needs his vehicle. Not everyone has multiple vehicles like globe Don thinks.
Update: I was told a few hours later by j's automotive that I needed a new transmission and that "since it was the 8 speed transmission, it would cost me about 8,000 with labor because the parts can't be ordered so I have to go through the dealership." After searching for a new transmission myself because 8,000 is too much, I realized that Don and Jay were both trying to rip me off. It is not even the 8 speed transmission. After running my Vin through the dealership, I was assured that it's the 6 speed transmission, which is much easier get and 1/3rd the price. So in conclusion, the other people who are leaving the reviews are friends and family, my money isn't as green as theirs, or ripping people off is standard practice. Do some research people before throwing your money away!
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March 2024 by Grace Marcaur
Amazing service. I was referred to Globe and was not disappointed. They even went out of their way to call Ford for me. Would highly recommend. Price is very fair especially for the level of care.
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January 2024 by Alan Stolarczyk
Great guys, very professional!!
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November 2023 by Jay M.
Back in October of this year my car slowed down on the highway and would not change gears; I knew it was my transmission. I got to where I was going then had it towed to Globe Transmission, per my mechanic's recommendation. The next day I got a call back from Globe and was told it was not my transmission at all and was likely the catalytic converter, a much less expensive repair. I paid a modest diagnostic fee, had it towed to my mechanic, and spent less than a third of what I would have paid had it actually been the transmission.It is honesty like this that is not always common when relying on someone to repair your car. I highly recommend Globe Transmission if you have a transmission issue. You will be well taken care of!
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November 2023 by Short hair
Love Bob awesome guy they do amazing quality work. I refer my customers transmission issues to him all the time for the past just about 20 years never any issues!!! Awesome 3 year unlimited miles warranty that they stand behind strongly only use genuine OE parts, awesome customer service as well as very friendly!! I recommend everyone that wants their transmission done right should call Globe Transmission!!!
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September 2023 by Jacalyn M Bellerive
Very pleasant & professional
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September 2023 by Charlotte Schmidt
Very good experience.
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August 2023 by Lance Wing
Thank you for your professionalism as well as your understanding...God Bless!!
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February 2023 by Jered Kent
Bob and Don are fantastic. The error codes in my truck led them to replace certain components in my transmission. This turned out to not actually be the issue, so even though they spent hours doing the work, they never charged me a dime. After more extensive diagnostics, they were able to find the issue which was a couple of damaged wires. They repaired the wires and my truck is shifting properly again. I can’t thank them enough. It’s nice to find honest, competent mechanics. I was more than satisfied with their class, communication, and work. These guys are great!Service: Electrical repair
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July 2022 by Jen Hatt
I was referred to Globe Transmission by another mechanic due to the specifics of the problem. I was treated professionally and even though he was very busy fit me in. He took time out of his schedule to diagnosis and find a recall and call the dealership and set me up with a contact there. I can’t thank him enough for his honesty and willingness to help a brand new customer. I would definitely recommend using Globe Transmission!Jen H.Service: Transmission
