Big Y World Class Market in Southbridge is a popular local grocery store known for its clean environment, friendly staff, and wide selection of fresh and local products. Customers appreciate the store's convenience, especially for quick trips or large family shopping, and highlight the helpfulness of employees. The bakery stands out for its exceptional creations, with many praising a particular worker who consistently makes impressive baked goods, including cakes that are highly recommended. The store also offers a great app experience with a scan-and-go system that makes shopping faster and easier, allowing customers to scan items while shopping and pay easily at the exit without waiting in long lines. Big Y provides competitive prices, regular discounts, and a rewards program called myBigY Rewards that helps shoppers save money. While some find the prices a bit high, many feel the quality and service make up for it. Overall, Big Y in Southbridge is recognized for its excellent customer service, quality products, and special touches like personalized bakery items, making it a preferred choice for grocery shopping in the community.
The store itself is clean and organized but it is so overly priced and not for nothing but to be located in Southbridge and it literally smells like a toilet bowl right outside the supermarket they have no right to be that expensive everything is almost double in price of other stores like Walmart and Price chopper
October 2025
The staff was very pleasant! Store looked clean and was stocked well.
May 2025
Prices are way too high!! Nine ninety 94 blueberries ouch.
