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“Absolutely made the right choice on buying from a quality local dealer such as Automatic Appliance. Their customer service is outstanding as today I put cup in wrong way making door unable to close. Jim was here in a few hours and showed me the problem. Outstanding installation and great people at store.Support your local dealers.”
“I just wanted to say how wonderful and helpful and kind was Mario! Guy from costumer service..it took us so long to figure out some issues and he went beyond with helping us.. From ordering Vanity’s to be on the phone with credit line people .. Thank you Mario for your amazing costumer service . I m not review person but this one is well deserved”
“While the Watertown store is so much closer for me, it is chaotic in there and West Roxbury is often the same. Since I was in Natick anyhow, I stopped in on a weekday around 10am to get one of those mesh screen door things that you walk through (it actually works, not bad for $15). Masks and sanitizer at the front door for anyone who needs/wants it, and I wandered around looking for the item (for whatever reason, the aisle/bin number wasn't online). After I gave up wandering, I flagged down Bruno who found it for me (thanks Bruno!) and headed to the self checkout. Only negative to the in-store experience was the woman in charge of this area: having someone who is friendly would be a bonus. I can't imagine the parking lot on weekends, so go on a weekday if you can (or right when they open on Saturday and Sunday). The entrance/exit onto Speen St has a traffic light and the Route 30 exit is right-turn only (unless you want to just take a left anyhow). HD stores are dog-friendly as well!!”
“Kathy easily helped me pick out my stove. Ron and her sons delivered it, and beautifully cut my countertop so that my new stove/oven fit perfectly. I am LOVING my new stove! I highly recommend NE Appliance!”
“The store is one of the very few Miele authorized dealers in my area, so I don’t have much choice. I’ve been buying here my applances for the last 20 years. I do my research online so I don’t need much assistance in the store. I’m generally very satisfied with one huge exception: the cost of installation. They offer only one contractor, which also delivers and takes out the old stuff. 10 years ago it costed $160 and involved the hook-up, a few hours job. This year I simply replaced an old dishwasher with the new one, reusing all connections. It took 30 minutes and the charge was $350, with additional 4% if paid by credit card. That’s outrageous!”
“What a store! This is a real American mans heaven on earth. When I die take me to home depot in Marlborough Massachusetts. ELECTRIC! All the wood I could ever ask for and the associates are not handsy or flamboyant. The Johnny Cash flowing over the radio got the mood RIGHT! Not to name names, but this store sure is a lot better than some OTHERS in the area. Gets the night going! I love beer, trucks, women and HOME DEPOT!Could use a store cat, Dale Greenland”
“My roommates and I bought a washer & a refrigerator there years ago. The price and service were so good we we’re just talking about it again. Highly recommend.”
“Nice, local full-service appliance store. I was able to get in, pick out my appliance, pay and leave in under 30 minutes. Rates for delivery/installation are reasonable. Plenty of free parking. Associate was pleasant and helpful without being overbearing.”
“3rd or 4th time this specific repairmen has been out to fix several appliances under extended warranty. Is very knowledgeable and completes repair jobs very fast and efficient, and even explains the reasons the specific repairs are necessary. That is hard to find today.”
8AM - 8PM
701 Boston Post Rd E, Marlborough
Appliances
“I first went to the Leominster Home Depot with a broken miniblind. The man in flooring told me it was an irregular size and the miniblind cutter was broken. So I went to Marlboro. Due to road closures for a Labor Day parade I got lost. I called and the staff were so patient and stayed on the phone with me over 6 minutes until I got on the right track. Once I got there the woman in flooring was great. It turns out the miniblind is a standard size and I travelled all the way here wasting 2 hours of my time and a quarter tank of gas due to incompetence in Leominster. I wish I lived closer to this location as it would be my go-to store. They know what they are doing.”
“Today went in to check out some Polywood Curveback Adirondack chairs for our Fire-pit area. Found it, sat in it and really like it. Went inside to get some help finding more. Nancy the customer service person really went out of her way to help me locate the chairs. Home Depot only had 2 grey available then I would have to order 4 more. It just made sense to just place the order through customer service for all chairs. Nancy stayed with me through the whole order just making sure I got what I wanted. She really made my experience at Home Depot a positive one. Cannot wait for these chairs to come it and enjoy the outdoors. Thank you, Nancy look forward to seeing you again soon.”
8AM - 8PM
701 Boston Post Rd E, Marlborough
Appliances
“Today went in to check out some Polywood Curveback Adirondack chairs for our Fire-pit area. Found it, sat in it and really like it. Went inside to get some help finding more. Nancy the customer service person really went out of her way to help me locate the chairs. Home Depot only had 2 grey available then I would have to order 4 more. It just made sense to just place the order through customer service for all chairs. Nancy stayed with me through the whole order just making sure I got what I wanted. She really made my experience at Home Depot a positive one. Cannot wait for these chairs to come it and enjoy the outdoors. Thank you, Nancy look forward to seeing you again soon.”
8AM - 8PM
701 Boston Post Rd E, Marlborough
Appliances
“Today went in to check out some Polywood Curveback Adirondack chairs for our Fire-pit area. Found it, sat in it and really like it. Went inside to get some help finding more. Nancy the customer service person really went out of her way to help me locate the chairs. Home Depot only had 2 grey available then I would have to order 4 more. It just made sense to just place the order through customer service for all chairs. Nancy stayed with me through the whole order just making sure I got what I wanted. She really made my experience at Home Depot a positive one. Cannot wait for these chairs to come it and enjoy the outdoors. Thank you, Nancy look forward to seeing you again soon.”
12 - 3PM
442 Boston Post Rd, Sudbury
Appliances
“I scheduled an appointment to have my fireplace changed from a wood burning one to a gas fireplace. The owner Larry was quick to respond by coming out to see it in person and was easy to work with. He provided us some design ideas that worked well with our other décor. We are very satisfied with the outcome!”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
10AM - 7PM
1 Worcester Rd, Framingham
Appliances
“I had an exceptional experience at Best Buy today, all thanks to Tessa! Her knowledge about audio equipment, was truly impressive. Tessa went above and beyond to help me find the perfect fit for what I was looking for. Her expertise and friendly approach made the entire shopping process enjoyable. I'm thrilled with my purchase, and Tessa's assistance played a significant role in making it happen. Kudos to Tessa for providing outstanding customer service!”
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“Spoke to Xander last week and he gave us great advice to save time, money and a long drive! I appreciate him truly trying to help us, and we will definitely go back if we need repairs on our NEW Dyson (which BTW we love we have 2 - one for each floor).”