-
November 2023 by Helene Kelly
Keegan, their mechanic is amazing! So polite, efficient and just all around good guy.
-
October 2023 by Heather Damon
They are always so nice .. and calming! Especially when you are stressed out and your car is suddenly not working !! The fellas say" don't worry ma'am, we'll take care of it no worries" well, that's exactly what someone wants to hear when their car is being towed somewhere or they have a flat.. I've had both these experiences ones for myself and ones for my mother and they were just so nice I'm very happy we have these people around trustworthy normal kind local guys just doing their job making us feel safe I appreciate that very much:)
-
October 2023 by Brandon Decoste
Towing classic cars of any high end car they have been excellent have used many times and always excellent service and timing worked with jason recently and was timely neat and safely managed my classic ride thanks guys
-
October 2023 by derek correia
The tow drivers use electric impact guns and cross thread the lug nuts all the time. Lack of care for sure.Service: Tire change
-
September 2023 by Katy Lorge
OMG This is the worst business run on cape cod. Not one ounce of sense of business management and ethics by far for cape run down services. Requested tow and they never did, they actually took possession of my car for 4 days and thought no one would come looking for it. Plus charged 390.00 for tow one way. I'm filing a police report for stealing my car and going to the courts. Solve channel 7 news Thursday Night watchYou slashed 2 of my tires, striped out the fuse of the vehicle and dash ripped apart and left it on side of street not even at the place was suppose to be.You will be hearing from Dartmouth and Plymouth police department.
-
September 2023 by Stephen Emory
Needed to have my car towed on the Saturday afternoon of Labor Day weekend. AAA was going to be over 2 hours and these guys were there in 40 minutes. They got me to Town Fair Tire in enough time for me to get the repairs done and on my way. Without them I would have been stranded until Tuesday with no car. The driver was awesome. Very pleasant and professional. He made a bad situation tolerable.
-
July 2023 by phillip santangelo
Just had Silver cloud towing leave me and my truck stranded at a customers house because he was to lazy and didn’t want to tow me to Hyannis from Chatham and told me to call back and have somebody else come back out and hopefully they can get me out of here today hopefully What a joke of a company I will not be calling them again and I suggest other people do the same unless you want to get left at a customers house after waiting three hoursService: Car towing
-
June 2023 by Nicole johnson
Mary D rocks!!! We locked the keys in the car & she got it open in no time at all.You are the best Mary D!!!!! Thank you!!Service: Car lockouts
-
June 2023 by Kevin Connery
Best of the best. Thank You for helping me in a stressful situation. Once again.Service: Car towing
-
March 2023 by Gary F.
My car broke down on cape cod and i called GEICO to tow my car, they hook me up with Silver Cloud. I needed it towed off Cape, it's about 2:30 PM they call and say they'll get there for 3:45. 3:30 rolls around, they call to say that they won't be dispatching anyone as there's too much traffic on the bridge and they'll have to wait it out; okay fine (i check my GPS and there's a 9 minute slowdown) I ask for a time estimate they say 6PM. I find a ride home (we breezed through the "traffic"), 5PM they call to say that they're at the car, hooking it up i ask them how long until they get to Braintree, The guy says, oh we're taking it in the morning. Ok fine. I call them at 9 the next morning, when do you think you'll be my way i ask, They say the driver will be in shortly and will hook it up and be on the way. i call back at 10 for an update, "driver left 10 mins ago", call back at 11:30: "should be there shortly, also it's $210 because GEICO only covers 20 miles" (60 mile trip). I show up to the mechanic at noon expecting to meet the tow there, no sign of any tow. I call back at 1:30; "hey any updates for me?" They say the driver is dropping another car off and will be heading to the mechanic in the next few minutes. The car was finally delivered at 2PM. Also: i asked for a receipt of the tow to be emailed to me. Never got anything.TL;DR if you want your car towed somewhere within 24 hours, go with someone else.
-
January 2023 by Melinda Marshall
Charlie from Silver Cloud came and rescued me when my huge truck died on a job site at the end of a long and cold day. It was a cold night around 6:00 and every other company I called was telling me they would take hours to get to me if at all. My boss came and picked up my 2 coworkers and left me to stay with the truck because I was the foreman on the job. So I was all alone in someone's front yard in my truck! I called around and no one was really available to jump me. It was even more complicated because I was in a big diesel moving truck with two batteries. Finally one of the companies I called suggested calling Silver Cloud. I'm so glad I called! I was told that someone would be out in about a half hour and within 40 minutes or so I saw Charlie pulling up and man was I glad to see him!!! It was definitely getting cold having been sitting there for quite a while (seeing as I had made other calls first and talked to my boss back and forth and facilitated the pick-up of the rest of my crew). The actual wait for silver cloud once I called was like no time at all. Charlie had the right tools to remove the panel covering the box for the dual battery, removed it quickly and started charging one of the batteries with his portable charger. Then he pulled up closer and got the cables going from his truck to the other battery. We both exclaimed "let there be light!!!" as the truck finally started. I was so happy. The final price was extremely fair, and I was on my way like nothing ever happened. I can't tell you how grateful I am for the wonderful, courteous, and professional service I received. Payment was easy too, as I was able to check out and get a receipt emailed to me right from his company phone/tablet. Considering how bad the night was, dealing with Silver Cloud and their A+ employee charlie was an absolute pleasure and I will be calling them first next time!
-
November 2022 by Bob Wilson
This last week I had need for their services from jump start to towing. 6 star rating out of 5. Professionalism, Knowledgeable, with extra emphasis on Customer Satisfaction. This tells you how upper Management is. Thanks to Ted, Angela, Patrick, Ed, Jason for Service well performed. You can often tell the work a company performs by the condition of its equipment and vehicles. Cleanest Towing Trucks on the road. Outstanding Towing Company. Bob WilsonService: Car towing
-
November 2022 by Laura P.
My car needed a tow today. Jason showed up like a knight on a white horse. I can't say enough about how professional and courteous he was. I highly recommend this company. He was there within 30 minutes. Put my car on the flat bed and off we went. Reasonable rate without AAA which I just forgot to renew. 150.00. Tow from Brewster to Hyannis. Clean truck!
-
September 2022 by M J
Excellent professional and caring. Jason took extra efforts to insure our well loved 42 year old MGB was towed with expert care. He explained how the process would work to assure us that there would be a trouble free tow and he delivered! Thank you, Jason !Service: Car towing
-
September 2022 by Jennifer Colton
Called at 6am this morning as my son locked his keys in his truck. Was told about an hour (it’s middle of the summer on the Cape, so totally expected to wait) and the driver arrived not even 10 minutes later. He opened the truck and my son was off to work about 5 minutes later. Thank you for the great service, it was very much appreciated!!Service: Car lockouts