“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”
8:30AM - 5PM
28 Main St, Chicopee“A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!”
8:30AM - 4:30PM
100 Center St, Chicopee“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
8:30AM - 4:30PM
83 Winsor St, Ludlow“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here.
It’s kept neat and tidy.
One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
10:30AM - 7PM
50 Holyoke St, Holyoke“This is my go to post office on Sundays. Postal clerk Danielle is always accommodating and a ray of sunshine. Thanks for working Sundays Danielle I appreciate you and your quality service.”
“Went there to get my passport photo for renewal. Both clerks who worked with me were so kind and helpful! I was a bit worried about making sure I did this correctly. However, this experience was no stress at all! They went out of their way to assist me and helped me get my passport application sent in.Also, while I was working with them someone came in just to thank them for helping with their passport previously and to tell them it was successfully sent to them just in time for their trip!I definitely recommend this location : D”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“Lost my ID (somehow?) mid-appointment and am very grateful for the guy with the legend of zelda tattoo who tried to help me find it. All three of the employees I interacted with were very kind and patient. Thank you!”
“The best ever the service the people and the most historical building. We hope this post office in downtown Amherst will last forever. It does bring out lots of town of Amherst style. we love Miss Nancy, always kind, thoughtful and the best customer service ever. Thank you!”
8AM - 7PM
150 Boston Rd, Springfield“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”
“If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
9AM - 4:30PM
37 Bridge St, Northampton“I visited the Northampton Post Office earlier today.I was really happy with how quickly the package pick-up process went as well as the a availability of other postal products like stamps and envelopes.”
“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
8:30AM - 4:30PM
190 Fiberloid St, Springfield“BMEU for bulk mailing entrance is around the corner from the main entrance that you see in these photos. Drive right by the big USPS sign to next intersection take left (Worcester St ?) About quarter of a mile on your left you will see another USPS sign with a fence that you pull up to for them to open. Once through you will see the one blue door on left of building and you enter there. Essential the other side of the facility.”
Open 24 hours
1860 Page Blvd, Springfield“Moths ago I can complain and used my O star feedback here, after that I believe someone read and tray to fixed the issue, my mails unexpected delays end so I decide to change my feedback. Thank you.”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”