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February 2024 by Jessica Olejarz
My car body was just fix. But oh my goodness they did a great job even clean the inside of my car to the point I didn’t recognize it! Thank you Matt! Way to go!
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January 2024 by william smidy
I spoke with Matt the body man, he told me he would take care of my car, also told me that he would take care of any under carriage work, well I complained about my exhaust and the loud noise it was making when I picked the car up and started it up still had loud noise, apparently he never sent it for a mechanic to look at it. Also since I was rear ended he said he would send it for a wheel alignment no documentation of the alignment and just my luck he is out sick when I'm picking my car up. Now the car has been there since January 2nd, today is the sixteenth and apparently Lee the mechanic is going to look at the exhaust system or try to locate the loud noise. Something I told Matt all along apparently he didn't care about what I said or even the courtesy to call me back.
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June 2023 by Lee Kimball
I've done business with Pleasant Street Auto and have been extremely satisfied with there work!Friendly and knowledgeable staff!Thank you for the great work!!Services: Auto body & trim repair
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May 2023 by Eric McCurdy
I worked with Matt and the guys in paint to get a fender painted for my car. Matt met with me on a Monday and he and one of the painters color matched my car, took the fender, and said they'd be in touch. By Thursday they had the fender done, and the paint was almost an exact match! No blending needed, and even though i know which fender I replaced, it's hard to tell. Pleasant Street Auto does good work at a good price.Service: Painting
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April 2023 by Mary Kearney
Fantastic service, Matt is a pleasure to work with!
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December 2022 by Damian Cote
Family business I have known for decades. They do what is asked and nothing more. High quality work.
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July 2022 by Peter Petite
Granted, an oil change is not the most elaborate service for a car, but the staff and techs at PSA were nevertheless exceptionally friendly, professional, and efficient. I had a few questions and all were answered. As others have pointed out, the waiting area is very comfortable, including a children's area, with a wide variety of reading material. There is guest WiFi. Even better, there are photo albums and albums of thank-you notes from customers, and organizations to which the shop has offered its time and resources. And there's a fabulous picture book of serious tow trucks. I didn't even get to the large volume of Norman Rockwell paintings. Finally, the cost of the oil service (5W-20, 4 quarts + filter) was noticeably less than the chain outfits. All in all, I couldn't be more pleased and satisfied. (I am further grateful for being able to retrieve a favorite travel mug I left.) Even though I will be moving to Boston, I may well make the trip to this location for future service -- and to visit the Pioneer Valley.Service: Oil change
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November 2021 by Sara D.
Can't say enough great things about this garage. Have long looked for a place that offered good common sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!
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October 2021 by Taylor S.
My car was having an issue with his bumper and it looks and drives like brand new and I had everything explained to me!! Not once did I feel like I was being lead into something more expensive and tedious other than what I needed
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January 2021 by Christina Smith
The team here is professional, TRUSTWORTHY, friendly and has gone above and beyond for me time and time again. I cannot say enough great things about this garage and the staff. Pleasant St. Auto has been making the stress of car repair way less and dare I say.... even Pleasant! Thank you!
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July 2020 by H.E. R.
I went to Pleasant Street Auto to have body work done when someone hit my parked car. The body shop workers/manager was awesome. They took care of me and my car the whole way through. I will definitely go back.
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June 2020 by Joseph Auclair
Since I got my first car back in 2015 they’ve been a great help. Being a broke college kid they were able to keep my car on the road. When I got older and had a project Firebird they were able to give me a good pricing and work with me. From body work with Matt, to chats with Steve / Lee about progress / labor with my vehicle they’ve done immaculate work. Also the customer service at the front desk has been superb and being greeted by my name is always a warm welcome.
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March 2020 by Gena Frazzin-McGinnes
Amazing and honest service!
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November 2019 by Susan Pease
Friendly staff, good price and quality service !
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September 2019 by Kathy Bruemmer Davis
My RV was taken there for rear axle repair...when I called they always treated me with respect (even though I called a LOT) and then worked with me and all the extended warranties I purchased with my used RV! Thank you Steve, Lee and Dave (driver getting my girl back to me in NY)!
