Open 24 hours
426 Newton St, South Hadley“bought my first sub from aaron around a year ago and it ended up blowing up. I took it back and got a brand new one for free. A few days later, that sub somehow blew up and Aaron helped me out greatly with my experience and hooked me up with a brand new system. 10/10!”
9AM - 8PM
162 N King St, Northampton“Nick was amazing and helped me with everything I needed to get my Verizon account. I highly recommend coming in to Northampton Verizon. I will be a long time customer.”
10AM - 6PM
180 Main St, Northampton“Carl at the Noho Verizon was super awesome! He helped me save over $30 on my phone bill by switching my plan and deleting extra add-ons that I was paying for but didn’t know about and wasn’t using. I highly recommend going to see him!”
9AM - 7PM
422 Main St, Easthampton“I was very impressed with the customer service! Shortly after I arrived to get a new phone, the woman helping me had to leave unexpectedly. The other team member, James, came over to help and mentioned he was supposed to be leaving soon for his daughter’s first birthday party. He called a manager to check to see if someone was coming to relieve him and was told they would be there shortly. Then, an elderly man came in and was having a hard time with his phone and understanding how things worked on it. James stayed calm and was very pleasant and helpful to the man, offering assistance with multiple things (how to sign into email, how to recover a password, explaining WiFi vs data). His relief didn’t show up until over a half hour later. I felt really bad for him, as a fellow parent, I understood the urgency for wanting to get to his daughter’s party. When his relief arrived, instead of leaving right away, he stayed to make sure everything was closed out with my order and phone transfer, even though I told him he should go and let the other team member help me finish up. I kept thinking how impressive it was that he never once showed that he was frustrated or upset about being late to his daughters party, and that he was so very pleasant under such a stressful situation. Hats off to James! Absolutely amazing customer service all around!”
“The Long Radio did a great job with my daughter’s new Alpine stereo retrofit. They exceeded our expectations and enhanced her safety with the new features she has available now. I highly recommend going to see Matt, Dave and the team!!!!!!”
9AM - 8PM
77 W State St, Granby“When I entered the store, both young men stood and greeted me. Then Be Haupt helped me decide which phone was best for me. When I picked up the new phone 2 days later he changed everything over for me, cleared my old phone and helped me synch my Apple Watch with my iPhone. Lovely young man. He’s a keeper!”
“Both John, and Leon here at the Chicopee location have been more than helpful in setting up my phone switch. They are incredibly knowledgeable and extremely friendly. Highly recommend.”
“I came into the store today and Sebi was a HUGE help. I thought my phone was broken and he was able to fix it for me. Big thank you to this store for helping me. Great customer service!!”
“i was at the westfield ma store purchasing and electric stove and the customer service was top notch the store manager and sales rep did everything in their power to help me fix my situation i can also say that they really went the extra mile i can continue to write about this expirience really appreciate wht they did would have me for a customer for a long time”
10AM - 6PM
241 Main St, Holyoke“I've been coming here for over a decade. You really can't do better for an independent game store! The owners are great people and care about you having the best shopping experience. Selection is great and prices are reasonable.”
“New to the area and don't know much about cars which can make getting work done a total nightmare - people take advantage. Went in with an issue I was semi familiar with and they took care of it immediately. Didn't upsell me and charged the minimum amount of time for labor. I was really relieved and will use them the next time I need help with my car!”
“Excelant fast service. I had a previous breach and had the computer cleaned but I got hit again. Computer Works on this breach did a much better complete scan and repair.”
“Rented a high lumen projector, large projection screen, speakers, and microphone/PA system from ATC for our annual company meeting. We had planned for an outdoor venue since we didn't know if covid protocols would still be in place. They were extremely helpful and everything was very easy to setup/breakdown. If we opt to do another outdoor meeting we will be using ATC again.”
8AM - 8PM
28 Porter St, Granby10AM - 7PM
1365a Liberty Street Pad B, Springfield“It was a wonderful service provided to me by Nikki they helped me with my phone and storage and helped me be able to take more photos and videos for my device. They are very knowledgeable about phones and devices to help me with what i needed”
“A kind young man, Jay Santiago, helped me so much today in the West Springfield store I could not believe it. Another representative, when I walked in your store, listened to my problem and gave me an 800 number and that was about it. Not at all kind or helpful. Just matter-of-fact. No smiles, no reassurance, nothing. I then saw Jay and asked him to help and he was amazing and solved my problem quickly. He called the 800 number for me and gave them all the information and in less than 20 minutes I was all set. He could not have been nicer, and I will forever be indebted to him for such wonderful help and kindness. He thanked me for coming back to T-Mobile as I was a previous customer.”
10AM - 7PM
326 High St, Holyoke“Excellent value for my money. I have been overpaying for a long time just so I can finance a phone with the Big guys.
The manager is an empathic disciplinarian: she will check you if you come in with the wrong intention or attitude. I witnessed a flagrant customer get denied service (rightfully so). I wanted to call the P.D., but the manager deescalated the situation and had the customer walk out without being arrested.
Welcome to Holyoke, I presume.
Excellent ethics, fast service.”
9AM - 9PM
50 Holyoke St, Holyoke“I was shaping at Macys today. I found a beautiful coat . Maria was helping me to check out. She was very professional and polite. She is a great asset to Macy's.”
“A highly satisfied customer as usual! I have been doing business with the exchange street location for years and again today no disappointments. Jasmine Torres was amazing today and her way of being able to take care of me while handling her line of customers coming in was very impressive. She remained on track never once lost focus and never once did a line form or a customer wait to long. I was a customer performing multiple transactions and each one went smoothly! Thank you so much for your patience professionalism and kindness. My daughter is going to be super happy. Blessings”
7AM - 10PM
367 Russell St, Hadley“I am always satisfied when I visit Target! It is always clean and well stocked with very helpful customer service representatives. And if l need any assistance they are always willing to help. I look forward to visiting Target anytime I need something, my go to store for everything!”
8AM - 9PM
54 East St, Ludlow10AM - 6PM
327 High St, Holyoke“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
Open 24 hours
97 Union St, Easthampton“I found my very favorite place to get gas & great coffee!!!The customer service is the best. The gas is cheaper, the store is really clean & almost anything that you want or need from a local store.Joe, the man in charge of this 7-ll didn't go the extra mile for me today instead he went a hundred miles for me. Thank you for being so incredibly awesome to your customers. If you need gas or anything from the store do yourself a favor & stop into Joe's Easthampton, MA 7-11.”
“I went to this store with two issues on different phones, I tried for two hours to turn up brightness as it was so dark could not see where adjustment was. The tech Ivan found it in two seconds. Other issue was my other phone was being taken over by pop ups. I've been trying to figure it out for over a month and Ivan in a matter of five min, no .more.... This employee was extremely knowledgeable as well as very pleasent person. I went in frustrated and ticked off went out laughing. Phone working as it did when I first got it. Great asset to buisness”
“I love and appreciate this store and the amazing employees they have here! Brie has great techs working for her, and I had the pleasure of being assisted by Raulisha. My nephew needed a new phone, and Raulisha was quick to acknowledge us as we walked in and we promptly got started on which phone would be the best fit for us. She was very knowledgeable, efficient and pleasant to work with! She made sure our phone was set up and ready for use in no time! This is the best and friendliest T Mobile store!! Your customer service is amazing! Thank you!”
“I love this 7-11. All the people who work there are very friendly. I'm hoping the owners will see this though. Check the cameras from around 7:15-7:20 tonight (4/26). I feel like a free ticket came out with my Keno ticket and the clerk didn't give it to me. I don't want the ticket, but hopefully I was seeing things. I should've said something, but I just expected to see the extra ticket when I went through them in the car. Thanks! I'll remove this once you see it.”