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February 2024 by Anthony Govoni
I lost out on a coupon during purchase and lost some money
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December 2023 by John Quigley
The CVS store itself is standard, one person on register/6 in line with 2 checkout robots that constantly malfunction. CVS PHARMACY goes above and beyond to ruin your day though; it's quite literally the poorest run operation of any kind I have ever had the misfortune to stumble across. The pharmacy techs have NO pharmaceutical knowledge, which doesn't matter in the end because they literally make an effort to be rude/reject your humanity. Not indifferent, not unhappy with their job, but quite literal disgust for anyone standing across from them. They nonchalantly disseminate incorrect information regarding medications like a local giving bad directions to a tourist. Pharmacists are equally disenchanted with existence. Pharmacists routinely have no technical knowledge beyond the information on the side of the bottle. I understand your disillusionment. But really, with all those drugs back there I can't get one smile and an engaging personality?Edit 12/06/23: Never going back. Resident register lummox Gene raised his voice at me when I pointed out they've been open for 30 minutes when he claimed "they just opened!"; whatever I've seen him have a few tantrums on customers before. Then whilst waiting, I saw him yell at a 90+ year old guy cause he didn't understand what a prior authorization was. Didn't try to help him call the doctor/clear it up, didn't try to explain succinctly what a PA is. Just threw up his hands and screamed over the elderly man until the poor guy gave up. It was apparently for a life threatening condition as well. Pharmacist wasn't as rude as Mean Gene, but was just as unhelpful and cosigned Gene's verbal assault, "Have the doctor call us." THEY DON'T ANSWER THE PHONE! WHO'S THE DR. GOING TO TALK TO? I'm friggin shocked, disgusted and genuinely concerned for the well being of that elderly gentleman.The only kind person consistently working in the place is the tall guy on the register. Nice dude. Literally everyone else, I have had a net negative experience, with each on varying degrees of magnitude.Moral of the story, officially changing over to Walgreens
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November 2023 by William Bubenicek
Unbelievably bad. Prescription for doxy (I got a tick bite) was called in and it took a week to fill. Now I’ve got Lyme disease and need full treatment. Pharmacist was rude and did not care nor did she care to find out why it took so long. This pharmacy is consistently bad on all levels and now switching to another
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October 2023 by Kevin Tripp
On 10/23/23 while checking in for vaccination shot with a friend. Myself and friend were treated very. Rude. Disrespectful. Unprofessional. And very. Louded talked to on our way to sit and wait for a. Vaccination shot for my. Friend. This is the most. Negative interaction either one of us has ever had at any. C. V. S. Amy the pharmacist was. Responsible for this out of line behaviour. Beware if you go to this. C.v. s. In South. Dennis. Mass. I wouldn't. Kevin???
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August 2023 by Samantha Edwards
Typical CVS that has the basics. I wanted help from the pharmacist, and when I asked her for what medication would be best she couldn’t be less interested or caring.
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August 2023 by Kim Beatrice
Asked simple questions from pharmacy tech? I don't think she could have been more rude. I've heard this pharmacy had a bad reputation and now I got to witness it personally. Good grief lady pick a job that makes you happy.
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August 2023 by Pat 747
Prescription mixups, "no-answer" hold times over half an hour for basic prescription inquiries, showing prescription holds but only after having charged my credit card, processing prescriptions which were to be picked up at the pharmacy, yet instead sent to a mail order affiliate (Caremark) ... and that's pretty much just the "tip of the iceberg.
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July 2023 by ron cormier
Never had any issues here great staff always helpful
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May 2023 by Sharon Gleason
Have been on the phone for 35 minute's waiting for someone to answer the phone to see if they got a prescription
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February 2023 by Micha M.
I think it is a very good pharmacy. They are overworked and lack of staff. Yet are always professionals and always have my prescriptions ready and they always have service with a smile if you want to see them smile. You always give a smile too. Thank you all at this CVS.
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January 2023 by Robert Pfister
Beyond comprehension on how ignorant the pharmacy is run. When you are notified to pick up your prescription you wait in line for 25 minutes because the person at the register does not anticipate anything, then your informed its not ready. However, you leave the line and 30 seconds later you get a tm saying its ready. . Guess what, gotta wait in line again. Stay away!
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December 2022 by George Pierce
The absolute slowest pharmacy on Cape Cod. I had a question on a prescription and was sent to the "drop off" line where I stood ignored for fifteen minutes. I will definitely find another pharmacy.
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August 2022 by Cameron Tylek
I left my wallet at the pharmacy and someone turned it in. They wouldn't even accept my money as a reward for finding my wallet!
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July 2022 by Sonny R.
Don't waste your time at the pharmacy. Some incompetent pharmacists working here. Sent me on a wild goose chase to get doctor to contact my insurance company for prescription approval, only to tell me days later that they (CVS) DO NOT carry the medication I requested, and they haven't carried it in YEARS, and they aren't able to get it for me, either! Wish they had told me that two days ago!I need to get a new pharmacy.
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May 2022 by Marie Kelly
If I could give ZERO stars, I would. After standing in line at the pharmacy for close to 20 minutes yesterday, I was (not) greeted by an unfriendly employee. This part is understandable, as they were clearly busy and understaffed as most businesses (including my own) are right now. However, when I asked for a "behind the counter" Sudafed product, the employee threw his hands up, stated he had no way of knowing if they had that in stock, and told me I had to go consult with the pharmacist. When I asked "I have to go ask the pharmacist if a behind the counter Sudafed product was in stock" (for clarification because I have been on this medicine for nearly a decade and never had to do that before), he rudely said "Yes" because there was no way for him to know what it was and if it was in stock. When I tried to point to it literally on the shelf directly behind him, he ignored me and called the next person in line up.At this point, I went to the line for the pharmacist and after waiting there, told the pharmacist which employee had sent me to him for the Sudafed product to see if it was in stock. The employee then turned to the pharmacist and again very rudely said he had no idea what it was.. The pharmacist said, "it is right here behind you and it is a behind the counter Sudafed product". The pharmacist apologized set it aside and asked me to go to the register to pay. Now, at this point the line was back to being at least another 20 minute wait. So I asked if I had to go back to the end of the line and wait again to which the pharmacist stated 'No", just wait here and he will take you next. The SAME rude employee then called me up, looked at me and threw his hands up in the air like he had no idea what I was there for--no words, nothing. Just a rude gesture. When I said the Sudafed product the pharmacist just set aside, he rang it up, said give me your ID and let the pin pad do the rest. I paid with a card, after it went through I put the product in my purse and turned and walked away to do more shopping. The employee, whom had not said one friendly word the entire half hour I was at the pharmacy,YELLED "BYE HAVE A GREAT DAY". Approximately 5 minutes later, while I was shopping in another aisle of the store, the same employee came storming up the aisle bumping into customers, to storm out the door. This is my first google review. I have a business and I understand how hard things are right now. But this gentleman was the most unprofessional employee I may have ever had to interact with. I would definitely not recommend going to this particular store for the pharmacy and getting your meds (filled) elsewhere.
