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September 2023 by Ed S.
This company delivered everything that was in the quote. The workers were all great. Hard working and very friendly. Supervisors checked with me frequently. Both my wife and I are very pleased with the results. Price was not cheap but reasonable. Everything cleaned up. Highly recommend for quality work.
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August 2023 by Ashley H.
Got my siding through them. Over all the experience was just not great and I felt like they were kinda lazy and shady about stuff the communication between the works and managers were bad and more than once i had to correct them and have them go back and change things. They spray painted a gutter in place and tried to tell me "their guys wouldn't have done that" but yet it's clearly spray painted and there is spray paint all around it. They drilled through my electrical panel causing electricity to arc up in the panel and got upset at their electrician for "throwing them under the bus" when I first suspected that they drilled through it I felt like they brushed me off acting like it was normal that my power kept going out while the did the siding just glad my house didn't burn down. Their electrician mention that it was NOT the first time they had drilled through a panel. They did replace the panel and a lot of the other issues I pointed out that weren't finished correctly the first time around but it was definitely like pulling teeth and I'm not satisfied with the over all results.Go with someone else.
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May 2023 by Brian B.
UPDATE: Marshall DID reach out to me and apologized, and offered to send me a check to cover the cost of the screen plus a little extra for my efforts. This tells me that they are committed to their reputation, and makes me feel better about any warranty repairs that may crop up. In fairness to them, the call was about compensating me and apologizing only. They did indicate that they saw this review, but they did not ask me to alter or remove it. That went a long way with me, and so I'm giving them their 5 stars. It's unfortunate what happened, but they went out of their way to make it right.
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April 2023 by Rick O'Rourke
We had a tree branch puncture the roof it was about the size of a baseball bat. After one year and five roofing contractors contacted and no response I reached out to Marshal and within a week they found the perfect matched shingles and repaired my roof. This was not a big job nor a money maker for this company but this is where the real service oriented companies step up to service and solve their customers needs. Thank you Marshall Building! So nice to do business with a company that still believes in service above all else. I highly recommend and will use them in the future for the big one.Rick, Fairhaven Ma.Services: Roof inspection
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June 2022 by Guenette D.
30% increase on estimate from The month before COVID. I would have understood a slight lumber increase but no wood is needed at all. Great secretary tried to assist and I very much appreciate it. Do your homework on the prices.
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September 2021 by Reese A.
Got my quote and was told the job would start months later, which was fine with me. When the job did start, it was VERY QUICK. The house looks brand new!My only issues were that I was given 2-days notice before the project started, which didn't allow me time to deal with some of my plants and other things around the home. Also, the team that came to do it were a bit sloppy in regards to some of the clean up. However, the salesperson, David Santos, was very responsive and helpful throughout the process. I'm very happy with the results overall
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September 2021 by Brian M.
Marshall's replaced a sliding glass door at our house. The work was well done, and they cleaned up thoroughly once they were complete. I would use them again for other projects if the need arises.
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August 2021 by Norbert E.
The roof came out well, a very satisfying result.I was impressed at the speed at which the work was completed. Including setup, actual roofing, clean up and breakdown. Just a nice job-well done, from quote to finish.I would use them again in future without a second thought.All around a great experience.
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August 2021 by David B.
Harvey Windows Industry has shown that they do not care that my 20 year old Harvey casement kitchen window is chronically broken-- they expect me to self- repair it. They were unable to repair the crank assembly at their last appointment. I have given up calling and waiting 2 months to get a response visit! I Do Not Recommend Harvey Industry Windows or Service! I will look elsewhere in the future for Good Quality Replacement Windows!!
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April 2021 by Michelle S.
We thoroughly loved our experience with Marshall builders. From the moment we made our first call to them, to the salesman who came to our home to give us our quote, to the guys who came to do the installation of our new replacement windows, EVERYONE was courteous, friendly, thorough, professional and expert at what they did. All our questions were answered, and when, after we had decided on which windows we wanted, we changed our minds and wanted to go from 2 pane to 3 pane windows, it was done immediately and for no extra charge. (this, of course, was before installation.) Once the windows were installed, We noticed a small imperfection in one of them. We pointed it out the the installer and he contacted Marshall immediately. They ordered the new sash from Harvey and it was replaced within 2 weeks. The windows, by the way, look amazing!Any major home improvement project can be stressful, and Marshall Builders made this pain free and pleasant. We would enthusiastically recommend Marshall Building and Remodeling to anyone!Thanks Marshall!!
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August 2020 by Nolan C.
I had the pleasure of working with Marshall Building on a full roof replacement. They were professional and attentive right from day one, picking out color, describing what was going to be, timeframe, etc... and yes the price was great! I meet a supervisor the morning of the project, again very professional and approachable. They removed the roof, replaced rotted wood and installed the new roof all in one day!! Once the job was completed the entire area was picked up and you never would have known they were there. I also used Marshalls several years ago for new windows and had exactly the same experience, friendly, great at at what they do, top notch quality and exceptional pricing.. I will definitely work with Marshall Building again on future projects. I highly recommend this company.
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August 2019 by Stephen C.
My wife and I have used Marshall on two major projects. We had a house in Warwick sided and had all of the windows in a house in Narragansett replaced. Apparently Marshall is structured by specialty, so that the siding crews only do siding, the window crews only do windows, the roofing crews only do roofing, etc. The crew that did the siding job in Warwick was noting short of exceptional. They were meticulous and their attention to detail exceeded our expectations. They started at sunrise and worked until sunset. The same holds true for the team that installed the windows in the house in Narragansett. What made this job even more challenging is that the house is framed with 2x6's, not the normal 2x4 construction. The "showtime" crew are the best of the best and my wife and I couldn't be happier with the work product. I would recommend this company to my children.
