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“Simba at this Verizon store was more than knowledgable about all the technical issues I was experiencing. He was professional and very friendly. Definitely 5 star service!”
“They are the BEST place to sell/trade in unlocked electronics! They explained the value well, and compromised as well if you would like a product instead of cash. But you are not forced any way or another. Very experienced and pleasant experience, I recommend.Also, if you get a screen protector, you have UNLIMITED warranty, just $10 for replacement. Very wonderful quality, better than Amazon.”
“Yamin was amazing and answered all my questions, ALL my questions, with patience and a friendliness! Fantastic customer service from Yamin, and I highly recommend CPR Cell Phone Repair on Washington St in Boston for any of your cell needs! Thank you so much, Yamin!”
“Everything was excellent, if I could I would give 6 stars to the very friendly guys, Manuel and Dalia spent a long time trying to help me with my cell phone until they stayed after closing as long as I left with my service working at 100%”
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11AM - 7:30PM
496 Ferry St, Malden
Mobile Phones
“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
“It was very awesome working with Joe..very professional courtesy and patient bc I have no technology experience and Joe explained everything to all my questions and concerns in a manner that I could understand. He's very knowledgeable of the products and how it all works. I would highly recommend him and the Verizon store in Quincy.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“Superior prices! Superior customer service! Thank you, Sarah. Like a wise guide on a spiritual sojourn, you have demystified the inner secrets of the cellular world for even the most benighted of the cellular supplicants, saving me endless hours of agony. I salute you!!!”
“They always have better discounts on cell phones and cases. Satisfied with the customer service especially in this store and with the help of the agent Mr Franklin thank you.”
“We had a great experience at this store today: My husband had to switch from his phone provider to Verizon where I’m already a customer. Zach helped us along the way by being super knowledgeable, experienced, helpful and personable. Now this is our store to go to!”
10AM - 8PM
1 Shipyard Dr, Hingham
Mobile Phones
“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”
“I love visiting this place, I really always find what I need, the best service, thank you for your help, guys Lucio Jenny, very helpful, always looking for the best offers for me”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
10AM - 8PM
686 Fellsway, Medford
Mobile Phones
“Cesar at ATT in Medford was great. Very good experience in and out in no time. He answered all our questions. If he didn’t know the answer he went to his coworker great team work.”
“Marvin started helping me and went through the process, we had to wait a whole hour to turn off find my iPhone, he was great! & then jenasis took over, went over everything for me, sat there for almost two hours while we transferred all my data (even when we had to start all over and they were already closed). Not once did they seem annoyed or agitated and she was super friendly, good convo and help. (She even filled my water bottle for me!) I’ll definitely be coming back to this store for future needs”
10AM - 8PM
19 Austin St, Charlestown
Mobile Phones
“Great experience with Juan. I had an appointment to upgrade my phone and he was very helpful. Very efficient and was able to explain all the different deals and options clearly.”
“Thank you very much for serving me, very kind Ingrid, very professional, very patient, excellent, very happy with my purchases for me and my family. I recommend that you go to AT&T store, they will be very well served. Great deals, excellent people Ingrid thank you”
10AM - 8PM
89 Seaport Blvd, Boston
Mobile Phones
“Received very good service from Andrew at the ATT Store in Boston Seaport District this afternoon. Very knowledgeable and helpful. Would recommend this store.”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
“A five-star customer service. I called in on June 18, 2024 to discontinue my landline service because nowadays I do not use the line so frequently. The process was complete in less than five minutes. A refund was issued in the same day. It is much better than dealing with ******* where a refund was released at least a month later. Note that if you have service for more than a year, you cannot return the equipments for refund. I would do business with CP again.”
“Edgar was the best! We struggled with over the phone ATT costumer service for 2 WEEKS and he helped us in less than an hour get everything straightened out. He deserves a raise!!”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
10AM - 8PM
329 Main St, Malden
Mobile Phones
“I never write reviews but Terrell, Adrian and Jen are rockstars. They figured out a complicated situation over the course of a few days and were friendly, funny and helpful the whole time. Thanks for everything!”
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“I had an absolutely excellent experience at this store. Where most cellphone retailers I've been too in the past seem to prey on trying to sell you more and more add-ons, this store and manager, Mike, in particular were all about getting me the best deal possible and the most money off. When a buy one phone get another for 5.99 deal wasn't going through, Mike went the extra mile to secure the deal! He also reviewed my phone plan and made suggestions for how to cut the cost and make it cheaper.Mike and his staff were so personable and friendly and I'll 100% be coming back!!!”