Horrible customer service. Numerous website issues when trying to select pick-up and delivery dates to which I had to call support multiple times to fix. I was often put on hold for ~40 minutes at a time, and when I tried emailing about my issues it took 3 weekdays to respond and I was told that my problem couldn't be fixed.
April 2023
Please don't do Storage Squad if you are looking for cheap options. They charge you $57 for each box no matter the size it seems like. There are other storage options that you can share with your friends for around $160 a month enough for 2 - 4 people in the south end called Prime Storage my friends recently recommended.
December 2021
Worst storage company ever! I asked them to pick up the boxes that I don't need but they got stolen and now they charged my accounts for the cardboard boxes. Be aware, they charge you $5 per a box if unreturned!
About Storage Squad - Moving Company and Student Storage Experts
We're not self-storage, we're smart storage! We are more affordable than movers and self-storage - guaranteed. We deliver boxes, pickup from your location, store in our secure facility for as long as you need, then deliver your items on demand. Boxes, pickup, and delivery are free of charge! Pay only for what you store, no more. Do not waste precious time and energy on renting a moving truck and hassling friends to assist with your storage needs. Let us do the hard work while you focus on the more important things in life! Storage Squad was founded by Cornell undergrads Dan Hagberg and Nick Huber in 2011 in Ithaca, NY. Since then, Storage Squad has grown to service students at over 30 schools in 9 different states.
