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February 2024 by Ashley Rivera
I was trying on a winter coat and in the pocket found a heroin needle and a bunch of rubber bands. I immediately took the jacket off and dropped the needle and called a cashier over. The cashier threw the needle away and gave me hand sanitizer. The entire situation was incredibly jarring and very unsafe. Please don’t shop here.
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January 2024 by malikah grier
It could be better. A lot of empty space. The one in wrentham outlets are much better.
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January 2024 by Deep Chatterjee
Good stock. Slightly disorganized, but spending some time looking around might give you a good deal.
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December 2023 by John Custy
The selection of menswear continues to disappoint, as well as the choices. Feels more like TJMaxx than Saks Off 5th.
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November 2023 by Anonymous Me
Terrible selection of clothing and other items like cosmetics are overpriced. Most of the women’s clothing is tacky-looking, poor quality junk for the most part. Yes, there are some nice, expensive handbags, but if that’s what I were looking for I’d go to the actual Saks Fifth Avenue store or Neiman Marcus in Boston and get proper service and a nice shopping bag! There are never enough sales people here, terrible music is played on the sound system-it makes a person want to run out the door, not linger and browse! I have better luck at TJMaxx -HomeGoods in the older part of this shopping center than here. Skip this one.
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November 2023 by Mahek Shah
Good seamless transaction with great service
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September 2023 by Sohyeon K
Racist clerks. It's very unpleasant. I will not go to Saks never again, not just this store. You should know that there are clothing stores all around.I recommend NorstromRack in Boston. There are many things and they are very kind.
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August 2023 by Tata Supima
Unfortunately there is used to take back the shoes that came completely undone after one where even though they were bought online it's still the same company and they should have taken it back
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August 2023 by sukriti agrawal
They havent added any new stock in last 4 months.The store condition is really poor. Dirty and torn clothes are also put up on display and there is no management
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July 2023 by A. Williams
I was uncomfortable trying to shop while being followed by armed security. The cashier was worried about who was stealing instead of talking to me at checkout. A person walking into the store was beeping, she wasn’t leaving. Calm down. The cashiers talk trash about customers in front of other customers. Terrible. Might as well close the store down.
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July 2023 by Swagmoney Baby
Disrespectful and rude handed me a pair of very dirty prada shoes and didn't even attempt to clean them prior to sell ? she simply told me to wipe them off my self I refuse to spend over 400 dollars on a shoe to them immediately clean them self( also didn't have a box for my shoes)
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July 2023 by Tim
RUDE staff. Cashier was too busy explaining how they do not accept Mastercard to take off the security tag!I didn’t notice until I got home luckily I took my receipt. I live far away and I’m in a wheelchair customer service and store manager offered no help. I explained it would be better for me to ship them back but no.Will never shop at any Saks again!
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May 2023 by RA J.
I went into the store looking for only one thing and just like most times you pick up additional items. This was my first time to Saks off fifth and I was very surprised on the pricing for the designer brands. I think I bought around 15 things which is something that I never do. I still have clothes that I wear from high school and college!!!??The staff was very friendly and courteous, and answered plenty of questions. The one thing I did not like about the store I wish it could have been better. It was that they had more staff and more available dressing rooms. But overall, my experience was very good and despite the , small amount of staff because no one was coming to work according to the folks working there. My experience was really good. I will be back, but on a Sunday instead of a Saturday when I know there will be less people shopping.I also found a brand new favorite clothing company that I had never been aware of named Tailor Byrd. Their clothes are amazing and they fit very well. So I will admit that they have a fan in me going forward for semi casual wear, three button polo, shirts, and shorts that can be worn on the golf course or in a semi casual setting.
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May 2023 by Nora E. Tague
‼️ Balenciaga alert? This SAKS has an unreal assortment of eyewear. Salesman was on point. My only concern was having to wait and try on one pair at a time because they were all locked in an assortment of cases. I would have absolutely left with multiple pairs if I could have tried more on. Wish there were a better system in place though I do understand the need for theft prevention. Either way..love my new shades!
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May 2023 by Kim Miles
Great prices and the dress I saw by Theory couldn't find 1 size up, it was stylish and a nice black leather dress very soft and button down mini dress only in small. I needed a pair of shoes none to my liking for my graduation ? from college next month. My friend though found some men olive stylish suede short boots in men's department I gladly would have worn something like that with my olive slacks. But nice day. Did see some lady high tops but student on student salary so I got to get my needs and not my wants. Nice high top white leather sneakers and red writing 9.5 ladies would been delightful for me. But go check out the place again I'm a student have to be thrifty. Definitely check ✔ out the place.
