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April 2024 by Alexander Ciro
Bad service lousy attention
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March 2024 by Michael Burris
The pizza is always delicious and the staff very attentive and pleasant!
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March 2024 by Warren Elliott
I will never call them again.Terrible customer service, food sucks, too.Complete waste of time.Give them a pass.
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March 2024 by James Lee
Waited for 15 minutes to get my order, and it turned out food was already on the tray long time ago. How could they missed it?Got me waiting for nothing and the old dude who seems to he the owner is so rude. Never ever come to this trash place again.
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March 2024 by Qun Cao
Very rude staff. I waited 10 min to pick up online order. No one cared about
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March 2024 by William Gentle
They need to make a lot of improvements. We ordered and they did not arrive for over 2 hours. Food was cold. They left us on hold and did not answer. They marked delivered after 40 minutes probably to boost some metric. I think this specific location is very poorly managed because this has been a recurring problem. Im not one to leave reviews but this was incredibly bad.
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February 2024 by R K
All I can say is that people are
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February 2024 by Emre Benli
The pizza was definitely not cooked. What I mean is that they sent whole dough, not undercooked dough. Only the edges were cooked, the rest was garbage. I am adding
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February 2024 by Jonathan Flores
Placed an order for 2 pizzas. Called after 90 min. Store stated that the pizza wasn't even made. That it would take an extra 30 min plus whatever time it would require to deliver. I contacted complaint department, and they can't do anything just call the store...nothing to compensate the lack of service. So I get 2 pizzas extra late . I could have probably ordered anywhere else and got the pizzas sooner. Next time I'll purchase frozen pizzas.
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February 2024 by Arthur Carvalho
Good pizza and good price, terrible service and atmosphere. A lot of waiting time.
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February 2024 by john ciampa
Just ordered delivery from Somerville store. They missed part of my order. Manager is not answering phone and they are blowing me off. Never order delivery from papa
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February 2024 by Diane Kim
WORST WORST WORST EVERWrong menu, burnt wings.Ordered half&half peperoni and hawaiian, and I got half part without ANY topping.The wings are from the hell? Why all burnt?I called 5 times, and no one even picks up. Where can I complain?!?UNBELIEVABLE.
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February 2024 by Ricardo Burille
Deep place, very unprofessional.
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January 2024 by Malihka Louis
You’ll be on hold forever, don’t bother calling. You may or may not get your food.
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January 2024 by B Stone
My wife and I first discovered the magic of Papa Johns in the middle of nowhere Massachusetts on a Saturday night late after a wedding. The pizza was so good we were shocked so we hoped to recapture the same deliciousness closer to home. Safe to say we did. Every time we order from here, the pizza is fantastic, the food is ready at lightning speed, the prices are more than affordable. I really wish there were more Papa Johns like this. I am very picky with pizzas, but there is something so unique about this location. All of these other reviews are from wannabe food critics who complain about everything. Keep up the good work guy. 5/5
