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March 2024 by Noah Rausch
Frank was incredibly helpful, knowledgeable, and easy to work with. He made the house buying process smooth and enjoyable, and I would 100% recommend for a mortgage.
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March 2024 by Nick Scenna
Frank Prinzivalli, is an expert in his field. He has been our go-to mortgage broker and real estate expert since we first met. His rates can't be beat. He has helped guide us through primary home re-financing, new primary home, vacation, and investment property financing options. Frank has educated us on the market - there is so much more than just a rate or buying points, and he's analyzed every single option for you. He truly wants every single one his clients to succeed in accomplishing their financial goals and dreams. He works nights and weekends and is always on-call. His experience as a realtor gives him the added edge and he can provide advice on how different finance options will play into the overall deal. We've recommended Frank to so many close family members and friends and they've all had the same experience.
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March 2024 by Vinay Modi
Being a local Realtor, I have worked with Frank Prinzivalli and Middlesex Federal Savings through several real estate transactions. Middlesex continues to have the lowest rates in the market and Frank continues to exceed my expectations with each transaction. He is knowledgeable about his product, is in constant communication, and is makes the process seamless, especially for my first-time buyers. My wife and I have even used Frank for our own real estate purchases over the years.I highly recommend Frank Prinzivalli and Middlesex Federal Savings!
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March 2024 by Ben Zauski
We bought our first home using Middlesex Federal Savings and couldn't have been happier. Frank Prinzivalli was a pleasure to work with; he was attentive, kind, informative, and available throughout the entire process. Highly recommend.
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March 2024 by Joe Cirrone
Frank is excellent to work with!! He is Honest first of all and so easy to talk to, always ahead of the trends!!
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March 2024 by Lisa Faletra
Frank Prinzivalli provides outstanding customer service and he is always there to answer any questions. I highly recommend him for all of your real estate needs.
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March 2024 by Chris Alphen
Frank is a knowledgeable loan officer who made the lending process easy and straightforward. I have highly recommended him to my own clients.
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October 2023 by Masty K
Extremely friendly and helpful staff. Excellent Bank
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March 2023 by Diane Esmond
A great bank--personnel are extremely helpful and friendly. We've been with them for over 20 years, for personal as well as business accounts.
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February 2023 by Austin Hardiman
I am extremely dissatisfied with my experience with Novo Business Banking. My account was deactivated arbitrarily and without any communication, leaving me unable to access my invoices and financial information. The customer service team was either unable or unwilling to restore my account, and I was left with no choice but to re-invoice all of my existing customers. This has caused significant inconvenience and has negatively impacted my business relationships.I am extremely disappointed in the lack of support and communication from Novo Business Banking and would not recommend their services to anyone.
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February 2023 by Sam Rook
I've had nothing but frustrating experiences since switching to MFS a year ago. I was scammed out of $800, and when I talked to the manager he insisted he'd take care of it. 6 months later, and half a dozen unreturned calls, no help. I also have had days where my card stops working for unknown reasons and can't seem to get any help. I'm always simply told "we'll call you back."
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February 2023 by John Walters
My experience opening an account at Middlesex Federal savings Was great They care about there customers and are willing to help in any way
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November 2022 by Neil S
There should be a avenue for zero stars. This back won't clear checks and holds funds for in excess of 7 days. Funds cleared 8/30 no credit to account. Claims checks don't meet federal standards. We haven't had a check returned ever. The checks were approved by our bank prior to printing. They have been used for over 10 years. BofA Chase and other banks none have ever had a problem with these checks. Crooks here beware. Beware of their online banking arm NOVO. They need to be shutdown by regulators.
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November 2022 by Jeffrey Johnson
So middlesex bank is the bank that novo online business banking goes through. Novo is absolutely horrible. They constantly charge my account twice for debit purchases. Don’t return atm fees which they say is one of their “perks”, and literally have no customer service what so ever.
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November 2022 by George Ruiz
Well the hospitality is great in the bank but the debut card honestly doesn't do me any Justice but five stars to the employees of this bank in Davis square I give you guys five stars just for that alone
