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November 2023 by Brandon O'Neill
First: my salesman, Carl, was professional, friendly, patience, listen to my needs, was not pushy, and most importantly very respondent. Either had the answers or if not, got the answer. There to help and serve. Thanks Carl.Jimmy (Finance department) Great man and person. Worked with me and made financing easy, stress free, and made it happened quickly. Always there to answer questions and very responsive, even during a very busy workday/evening. Very attentive to your needs and in person, made you top priority. Very personable and respectful. Thanks Jimmy!What I loved most was the whole staffing from the gentlemen who greets you at door, the gentleman who get you keys and plates to drive the vehicle, to the mechanic and even those workers not even working on your stuff, just making eye contact and saying hello. WOW!!! That just shows leadership throughout. Great friendly crew! I recommend these gentleman and John’s if buying your vehicle. Very impressed!!!
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November 2023 by Joel Jenkins
Hello My name Joel Jenkins and my experience with John's Auto of Somerville MA was the most A+ ? experience with buying a automobile from them. They worked with me through out the process. Very intune with what my needs were. Very Professional environment. They got the job done. I would recommend them to anyone who is interested in looking for a automobile.
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November 2023 by Brandon O.
First: my salesman, Carl, was professional, friendly, patience, listen to my needs, was not pushy, and most importantly very respondent. Either had the answers or if not, got the answer. There to help and serve. Thanks Carl.Jimmy (Finance department) Great man and person. Worked with me and made financing easy, stress free, and made it happened quickly. Always there to answer questions and very responsive, even during a very busy workday/evening. Very attentive to your needs and in person, made you top priority. Very personable and respectful. Thanks Jimmy!What I loved most was the whole staffing from the gentlemen who greets you at door, the gentleman who get you keys and plates to drive the vehicle, to the mechanic and even those workers not even working on your stuff, just making eye contact and saying hello. WOW!!! That just shows leadership throughout. Great friendly crew! I recommend these gentleman and John's if buying your vehicle. Very impressed!!!
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November 2023 by Shateiya J
Sold me an SUV that had all types of issues. Guaranteed me they would fix it! Attempted to return the vehicle within 30 days and was told no because they didn’t get a chance to fix it so when I have them the chance they gave me the run around for 2 months. Here I am now 5 months later and having to fix a transmission that should have never been sold to me broken in the first place. I will NEVER step foot in this establishment again! Shadiest, most untrustworthy car dealership in all the land!
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November 2023 by Yussuf Abdelal
These guys were personable and flexible. I was able to test out several cars before I found the one I really liked. They also have a mechanic on site who made sure the car was road-ready.
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October 2023 by Jasmine Daniels
I would not recommend this dealer if you are looking for a trust worthy by the word company. We purchased a truck from them with lots of promises from them that were never followed through with. It is upsetting that a company would put a family in a vehicle that is dangerous. We only moved forward with it because they said they would fix the repairs. Never happened. We ended up spending over $6000 to fix the truck on top of what we paid them. We have went to other dealers since them for advice and they informed us those are scams. We went through many different people to communicate the issues and could not get a solution. Please take your family to a credit worthy dealer for vehicle purchases. It would be smart for your safety and savings.
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October 2023 by Dambou D.
I recently had the unfortunate experience of purchasing a car from John's Auto, and I cannot emphasize enough how much I regret that decision. I would strongly advise against buying a car from this dealership. My experience was filled with deceit, dishonesty, and disappointment.First and foremost, the sales representatives at John's Auto have a serious issue with honesty. During the sales process, they promised me a vehicle in pristine condition, low mileage, and a spotless maintenance history. However, upon receiving the car, it became apparent that the vehicle had numerous hidden issues that were conveniently omitted during the negotiations. It had significant mechanical problems that required costly repairs, which I had to foot the bill for. This blatant dishonesty in selling cars is inexcusable.Furthermore, John's Auto provided no transparency or willingness to address these issues after the purchase. They refused to acknowledge the problems
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September 2023 by A C
Sold my car in less than an hour. Staff is friendly and professional, they offered above kbb trade in value. Overall pleasant experience.
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September 2023 by Eric Shukan
I lived in Somerville for 20 years. Selling my mother-in-law's car because she will not be driving anymore. Jon's provided great communication and buying service, fast and courteous, and a solid price. Their competitor down the street lowballed me when I offered to sell at a fair price, but Jon's met the price right away, no problem at all. Then they arranged to transport me back home cheaply. I highly recommend Jon's!!
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September 2023 by Tom Flaherty
Very nice place to shop for a vehicle. Prices are good,Cars are good and the service they give you is 5 star. John has a very good group who work under him and all work well together.I have bought a few vehicles over the years and Always had a good experience. Highly recommend shopping at John's. ☘
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August 2023 by j s
It was a real pleasure selling my 2014 car to John's Auto Sales.I got a fair price, close to Kelly Blue Book, with no hassle and it was 35% more than what the dealer offered as trade-in so I already come out ahead even if I just pay asking price on the new car.John's Auto Sales was super-efficient, texted me within minutes of entering my car data on Kelley Blue Book and Paul Meyer sorted everything out efficiently and pleasantly.With John's Auto Sales, I'll never trade in a car at a dealer again.
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August 2023 by kacie
I don’t even know where to begin. I was told on short notice that my little ford fusion wasn’t going to make it through the winter this year. So I had started looking for a new car when johns auto sales came across my web page and there was a beautiful dodge charger that had cought my eye. I put in a request to come look at the car and not even 30 minutes later I had a wonderful man named Carl who I had talked to over the phone with for a while. He had told me all the information over the phone and said I could come to look at it that day. When I came and looked at the car I fell in love immediately. Carl had given me some great advice being a first time buyer and was able to help me understand everything about the car and the purchasing process before even looking at the car. I was overly impressed with the customer service Johnautoparts has been. Nothing but smiles and determination for you to leave happy with be waiting for you the second you walk through their doors. Not only that but Carl was nothing but truthful about the car and all it’s little details and not only that but was even looking for flaws in the car to fix before I had even gotten the car in my possession after I had purchased the car. When I purchased the car he was able to get everything done and settled in a matter of two days and even registered the car right on the lot. All I can say is thank you to the whole staff for being so kind and making my priority! I will definitely be buying from you guys again!!!
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August 2023 by Dai Shi
Was contacted after submitting a KBB instant cash offer quote to sell my vehicle. Spoke with Paul and he quickly beat all the other offers I had. The whole process was very quick and easy.
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July 2023 by Elizabeth S.
Don't even inquire about anything your interested there! Just keep going. They will pull your credit to see how they can screw you in a bad deal even if you are paying cash. Pulled my credit for a credit union that didn't even offer financing in my STATE! I wanted a Standard Jeep, they advertised it as standard but it was automatic. Bait and switch. Jimmy, Paul, John, Rocko, etc. Like I said, just keep driving, there is a better car and deal out there.
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July 2023 by Christina Celata
Five stars hands down a great dealership that you can trust. Great people here took good care of me. Johns has a great reputation because of how they take care of their customers. When I was talking about buying a car people kept telling me to go here. So I checked it out and left with a car I absolutely love. I just want to say thank you to Paul and Rocco! You guys are the best!
