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October 2023 by Jon Analise
After giving an estimate, Ray decided it was ok to almost double his price with out any communication until I asked why the price increase. Highly recommend going somewhere else.
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October 2023 by GC
Charlie has been doing my taxes for years and is wonderful.
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April 2023 by Jon K
After giving an estimate, Ray decided it was ok to almost double his price with out any communication until I asked why the price increase. Highly recommend going somewhere else.
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April 2022 by Laurentiu Craciun
Excellent service. Rich is doing my taxes for the last 14 years.
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December 2021 by Arran Victory
Useless beyond comparison.Went to Charlie Sapochetti in early 2020 to file my wife and I's 2019 taxes, as recent immigrants to the US we wanted a professional to do our taxes so they were done properly.We would have been better off burying them in warm compost. Charlie briefly checked my Employment documents then filed the wrong form (a 1040 instead of 1040NR) with the wrong filing status.When we realised his mistake he tried to string us along then after being threatened with us contacting the Better Business Bureau he filed a 1040X to amend, but didn't send an amended return with the form.We finally heard back (almost a full year later) regarding the 1040X and now he claims not to have the forms needed to file our taxes correctly, despite them being readily available on the IRS website.If you enjoy stress, ask for his help, otherwise avoid at all cost.
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December 2021 by Aisha R
Did my taxes wrong and is now refusing to fix the issue. Contacted BBB and attorney general.
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July 2021 by R G.
Very fast and professional, extremely easy to talk to and gave me fantastic information, I personally went to Charles and all I can say is he knows his stuff, I left a very happy
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May 2021 by Cos
Richard James is very good at this work, and can work out complicated situations easily. Service is very affordable. The reason I'm giving 4 stars rather than 5 is that communication is sometimes inconsistent - like, they may just forget to call you back. Some emails get a quick response, but some do not. So you need to be mindful to take initiative and call them to check on status or give new information, but if you do that, you'll get a great value and taxes done correctly and find problems or savings you may not have found otherwise.
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July 2020 by Izbella Moll
Mr. Ray James is one of the most extraordinary tax preparers that we are so fortunate to have. In 2016 when my family moved back to Boston, a local CPA has severely messed up our IRS and State tax filing and caused us huge penalty instead refunds. Then we found Ray James from a church friend who has helped their taxes filing over 20 years. Unlike many CPAs, Ray James is always very careful reviewing your files first, he is willing to listen no matter how ids-organized we are, answering your calls even when it is not the tax seasons; he always explains what the new tax rules are, and provides options what our best way to handle issues. To my family, Mr. James' integrity and sincerity has earned our utmost respect. Ever since we found Mr. James, tax filing is no longer a huge headache because we know that Ray James will do an excellent job. We would highly recommend Ray James's tax services to anyone! Thank You, Ray !!!
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July 2020 by Saul Farber
It's hard to say how awesome Rich James has been over the years. The guy is a just a rock solid, quick-turnaround CPA, with a nose for detail and integrity. Many many years ago we had a complicated stock option/W2 mix-up with corrected W2s and corrected 1099s all over the place. Rich sniffed out exactly what was going on, filed the return correctly -- and ever since then we've been using James Associates for our taxes. We even moved out of state (to a state with no state income tax) and we're STILL using Rich.He's punctual, correct, and knows his stuff. Frankly, for the peace of mind that I get when working with Rich, he'd be a bargain at 3x the price.If you get to the point that you can't do your own taxes, then you're making enough to pay Rich's price. Can't recommend him highly enough.
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March 2020 by Deanna H.
Overall my experience at James Associates has been good. Rich handled my taxes the last couple years and always filed them within a week of my appointment with him. The main drawback is they have no electronic system so you have to bring in paper copies of everything and get the tax returns back as hardcopies.
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March 2019 by Steven C. Brown
I have been a customer for almost 25 years and greatly appreciate the friendly, competent and fairly priced services.
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February 2018 by Bostons Hatter
We have used James Associates services for over 10 years for both our personal and our business accounting needs. The folks here are professional, skilled, honest, and they always see that your needs are met, and that the work is done correctly and in a timely fashion. Highly recommended!
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October 2017 by Rebecca I
Friendly, but very slow, and poor communication regarding follow-up. Took six weeks from our initial visit in March, and despite lots of calls and emails on our end to determine any next steps, we were forced to leave work during the day to go sign the forms in time for them to be filed.
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October 2017 by Hope Haff
I was lucky enough to inherit some money 20 years ago, invested it.and bought a 2-family. At that point my taxes got a lot more complicated. Rich at James Assoc. was focused, patient, fast and informative. It's a relief when I finally get all the forms and data together and head off to have Rich make sense of them. He also catches me up on energy subsidies, de-leading and the pitfalls of Mass. estate tax. Good experience!
