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“Had a great experience with H.D. Chasen. I'm from out of town and needed some quick machining done with a quick turn around. I got same day service with exceptional pricing. The entire staff were extremely capable and friendly. I was also very pleased to find out that they make sure to carry a large assortment of metric cutting tools, this isn't the easiest to find here in the US. I look forward to working with these guys again. Mike and the crew are awesome!”
“John at the Sommerville, MA location is great - I had to help my sick college-aged daughter with a project. She is the maker, not me. John was thoughtful, and professional, and helped me with a solution that worked well for my family. He is a trained electrician so he was able to give great advice. Another customer (sorry guys - a male) got irritated that he was helping me solve a problem. John was calm, prioritized my support, and tried to guide the customer to service. All to say, we people of a certain age are normally ignored. John understood what needed to get done and took the time to help direct me to the right products at HomeDepot for the job. Thank you!”
“Had a great experience here buying a grill on 6/16- initially a bit disappointed that what we wanted/ thought was there was not available, but home depot was incredibly accommodating and had us walking out with exactly what we hoped for.
Was fully ready to just go spend a bunch more at Costco for a fancy grill I didn’t need, but thrilled with what I ended up with.
Propane and a nice grill tool purchased as well, was nice to get it all done in one place and the team working could not have been more helpful”
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“The customer service service at this company is Tier 1. I had a complicated project and their friendly staff helped me lay it out and source all the materials and tools needed to get the job done.”